How to add a second email to your Dropbox account

Your email is the username for your Dropbox account. You can add a secondary email to your Dropbox account, making it easier to manage content. With a secondary email, any files or folders shared with either your primary or secondary email will go directly to the same Dropbox account.

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How to add a secondary email

To add a secondary email to your Dropbox account:

1. Log in to dropbox.com
2. Click your avatar (profile picture or initials) in the upper-right corner.
3. Click Settings.
4. In the General tab, scroll down to Secondary emails.
5. Click Add secondary email address.
6. Enter the secondary email you’d like to add.
7. Click Add.
8. Click Done.
9. Check the inbox of your secondary email for a verification email.
10. Open the email and click Verify your email.
    You’ll be redirected to your Dropbox account, where you’ll see a confirmation message.
11. Click Done.

You’ll have both a primary and secondary email(s) on your account. Your primary email is the main email connected with your account.

How to remove a secondary email

To remove a secondary email from your Dropbox account:

1. Log in to dropbox.com
2. Click your avatar (profile picture or initials) in the upper-right corner.
3. Click Settings.
4. In the General tab, scroll down to Secondary emails.
5. Click Edit.
6. Click Delete next to the secondary email you’d like to remove.
7. Click Delete again to confirm your choice.
8. Click Done.

How to disable secondary emails for your team

By default, the secondary emails setting is off for your Dropbox team account. If you previously enabled the secondary emails setting and would like to disable it again, follow the steps below:

1. Log in to dropbox.com with your admin credentials.
2. Click Admin console in the left sidebar.
3. Click Members.
4. Click Settings.
5. Click Secondary emails.
6. Toggle the switch to Off.

When you turn off secondary emails, any secondary emails your team members previously added are removed. 

I don’t recognize the primary email connected to my secondary email

If your email has been added as a secondary email to an unfamiliar Dropbox account, it means your email was linked to that account at some point. This could happen if the email was reused or assigned to a new owner. Since your email is connected to that primary account, any content shared with your email will go directly to that Dropbox account.

If you're on a Dropbox Plus, Professional or Essentials plan, you can disconnect your email as a secondary email of another Dropbox account by following these steps:

1. Create a Dropbox account using an email address distinct from the one connected as an alias to another Dropbox account.
2. Add your email address as a secondary email for the new Dropbox account you just created.
3. Switch the primary and secondary emails on your account in the Secondary emails section of your account settings.