Non-profit discounts for Dropbox DocSend

Updated Dec 08, 2025

In this article

Overview

DocSend is happy to offer non-profit and charitable organizations a 30% discount to use toward any of the subscription plans. Keep reading to learn more!

Requirements

  • The organization is documented in the IRS Tax Exempt Organization Search.
  • The organization holds valid charitable status with the IRS in the US.
  • The organization holds a valid 501(c)(3) registration.

Application

DocSend account Owners can submit a request for a non-profit discount by the following:

  1. Create a free account through our sign-up page. 
  2. Contact our support team with the email associated with your DocSend account and include:
  • Subject line: Non-profit Discount Request
  • Your organization's legal, registered name (see IRS Tax Exempt Organization Search). 
  • A brief description of your organization and the request. 

Submission Review

Our team will review your submission within 2-3 business days. Once approved, we will update your billing information within 5 business days of your submission approval date. If your team is not approved, you’re welcome to apply in the future if the status of your organization changes. 

Things to consider

  • We can only extend one discount per qualifying organization. 
  • We do not offer refunds for subscription fees paid prior to being approved for the DocSend Nonprofit discount. 
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