How to buy on Dropbox Shop

Dropbox Shop is currently a beta experience and is subject to additional terms.

Dropbox Shop lets you to buy images, videos, audio files, documents, or text files directly from Dropbox. You don’t need a Dropbox account to buy items on Dropbox Shop. However, if you’re signed into your Dropbox account when you buy an item, you’ll be able to view that purchase in your purchase history.

How to buy an item on Dropbox Shop

To buy an item on Dropbox Shop:

  1. Open the link for the item you’d like to buy.
  2. Optional: If a seller has enabled the tip setting, you can click Add a tip to add a tip to your purchase.
  3. Click Buy.
  4. Enter your name and email address.
  5. Enter your payment information.
  6. Click Pay
  7. Click Download content.

You’ll get an email with your receipt and a download link. You can click the download link to download your files at any time.

How to contact a Dropbox Shop seller

To contact a seller, email them using the email address on your receipt. If you have questions about an item or you want to request a refund, you can contact the seller via email. Their email address will be on your receipt.

How to view your Dropbox Shop purchases

You can view items you purchased on Dropbox Shop in your purchase history. To view your purchase history, sign in to dropbox.com and click Purchases in the left sidebar.

Note: If you don’t see a purchase in your purchase history, you may not have been signed in to your Dropbox account when you bought the item.

How helpful was this article?

We’re sorry to hear that.
Let us know how we can improve:

Thanks for your feedback!
Let us know how this article helped:

Thanks for your feedback!