Add a trusted contact to your vault

This article is about the Dropbox Vault feature, which is currently in beta and only available to some customers.

This article is for vault owners. If you’re a trusted contact for someone else’s vault, visit the article about becoming a trusted contact instead.

After you set up a vault with Dropbox Vault, you can share it with up to 5 trusted contacts. Trusted contacts can’t open or edit your vault, but they can download all of the files in it at once as a ZIP file.

Trusted contacts won’t need your PIN to download your vault, but they will need their Dropbox account login. Dropbox will notify you via email when any trusted contact downloads the files from your vault.

Note: If your trusted contact doesn’t have a Dropbox account, they’ll need to create one to accept your invite. (You can invite them anyway and they’ll be prompted to create a Dropbox account from their email invitation).

Invite someone to be a trusted contact

To invite a trusted contact to your vault:

  1. Sign in to dropbox.com.
  2. Click Files.
  3. Click Vault in your file list.
  4. Enter your PIN.
  5. Click the Settings tab.
  6. Click Invite contact.
  7. Enter your trusted contact’s email address. Enter a message if you’d like.
  8. Click Send.

Once you invite a trusted contact, they will receive an email invitation.

You can see and manage your trusted contact invitations from your vault’s Settings tab.

View or remove trusted contacts

To view your trusted contacts or remove them:

  1. Sign in to dropbox.com.
  2. Click Files.
  3. Click Vault in your file list.
  4. Enter your PIN.
  5. Click the Settings tab.
  6. Under Trusted contacts, you’ll see a list of your trusted contacts.
    • To remove a trusted contact, click the “” (ellipsis) next to their name and click Revoke access.
How helpful was this article?

We’re sorry to hear that.
Let us know how we can improve:

Thanks for your feedback!
Let us know how this article helped:

Thanks for your feedback!