Dropbox security

Dropbox is designed from the ground up with security in mind. We make sure your data is safe and secure by providing multiple layers of protection as well as controls you can enable to meet your security needs.

From the Security page, you can adjust settings as well as easily monitor connected devices, active web sessions, and third-party apps with access to your account. See something that doesn’t look right? You can disconnect any app, or remotely sign out and wipe a device with a click.

Strong passwords

While we take comprehensive measures to protect your data, you play a key role too. By creating unique, strong passwords for each website, app, and online account you use—and changing them regularly—you’ll help keep your Dropbox account and other accounts safe.

Password managers like Dropbox Passwords or 1Password can help you generate strong passwords, store them safely, and sign in easily to your accounts.

How to create a strong password

A secure password is one that’s hard for a stranger to guess. Don’t use common words or a derivative of personal information, such as your name, the name of a family member or pet, or phone numbers, addresses, or birthdates. Uncommon words work well, but only if you use several together. The following tips will help you create unique, secure passwords.

Try to use a combination of some (or all) of the below:

- Uppercase and lowercase letters, symbols, and numbers
- Non-standard uppercasing (for example, "uPPercasing")
- Non-standard word spelling (for example, "spellllllling")
- Personal slang words
- Non-obvious numbers and symbols (note: using "$" for "s" or "0" for "o" is fairly common and likely not enough of a security measure)

Use the Dropbox password strength estimator to test your password in our security checkup tool.

Find out what to do if you forgot your password. As a Business team member, you may need to contact your team admin to reset your password.

Multi-factor authentication

Dropbox uses multi-factor authentication to add an extra layer of security to your account. With this feature turned on, you’ll need a six-digit security code as well as your username and password to sign into your account. You’d also need this code to link a new computer, phone, or tablet. You can have the codes sent to your phone in text messages or generated by a mobile app like Google Authenticator or Duo Mobile.

Dropbox also offers the option of using a security key, rather than six-digit codes, for two-step verification. Security keys offer extra protection against phishing attacks and are convenient to use.


Two-step verification and two-factor authentication are types of multi-factor authentication.

How to: enable two-step verification

1. Sign in to dropbox.com.
2. Click your avatar (profile picture or initials) in the top-right corner.
3. Choose Settings.
4. Select the 
Security tab.
5. Toggle 
Two-step verification to On.
- If you see 
Managed by single sign-on under the Security tab, your team uses single sign-on (SSO). This means you might not be able to use two-step verification with Dropbox. Contact your admin to learn more.
6. Click 
Get started.
7. Re-enter your password.
8. Choose if you want to receive your security code by 
text message or mobile app. Click either Use text messages or Use a mobile app and follow the prompts.
9. Enter a security code to complete the setup (you'll receive it either via text message or authenticator app, depending on the preferred method you entered).
10. Click 

Note: If you use an authenticator app to receive your verification codes, please add primary and secondary backup phone numbers.

Restore & recover files

If you accidentally delete a file or save a new version of a file you’re not happy with, rest easy. Dropbox stores copies of your deleted files and folders for a certain period, including previous versions of files. Instantly recover a file or restore a file to a previous version on dropbox.com.

How to: Restore & recover files

1. Sign in to dropbox.com.
2. Click All files in the left sidebar.
3. Hover over or select the correct file and click “” (ellipsis).
4. Select 
Version history.
5. Select a version to preview.
6. Click
Restore on the version you'd like to restore.   

1.  Sign in to dropbox.com.
2. Click Deleted files in the left sidebar.
3. Locate the deleted item you want to recover and click on its name.
4. Click Restore.

Find out how long Dropbox stores previous versions of your files.

Learn how to recover multiple files or folders.

Find out if deleting a shared folder affects other members.

Find out how to rejoin a shared folder that you deleted.

Up next: Learn more & get help

Dropbox offers many ways for you to learn more and get help so you can make the most of your account. In the next section, we will look at the different ways to learn, where to get help, and how to become a member of our user community.