The information in this article applies to all Dropbox users, unless otherwise stated.
You’ll no longer be able to access your Capture desktop app, or Capture from your web browser. This means that you won’t be able to create new screenshots, GIFs, or screen, audio, or video recordings in Capture. You also won’t be able to download the Capture desktop app or refer other people to Capture.
You’ll also lose access to the Capture Collections surface. Any content within your Collections that you own will still be accessible through Dropbox within your “Capture” folder. This won’t impact your storage limits, as previously created Capture content has already been counted towards your storage. If you have permission to access a Collection but don’t own the files, you won’t be able to see those files once Capture is discontinued.
There’ll also be some minor changes taking place before Capture is fully discontinued. These changes will take place from February 27, 2025:
Your captures are already saved by default in a Dropbox folder named “Capture,” and you won’t lose access to these files. If you’ve changed the default save location for your Captures to another folder, you can still access your captures in that folder.
If you’ve been using Team Collections to share capture content with your team, the shared content will now be saved in the “Capture” folder of its creator. In order to maintain access for your team, you’ll need to move this content to a shared folder.
Links to captures you’ve previously shared will redirect to a Dropbox file link and open as a Dropbox file preview. Any comments on your captures will also be viewable within Dropbox file preview.
Note: Capture comments made through the quick reactions feature won’t transfer to the Dropbox file preview, and will be lost when Capture is discontinued.
You can still automatically save screenshots to your Dropbox account.
To use this feature:
On Windows computers, use the PrtScn key on your keyboard to take a screenshot. On a Mac use the cmd+shift+4 or cmd+shift+3 keyboard shortcuts.
Learn more about saving screenshots to your Dropbox account.
Note: The screenshot sync feature on won’t work on Windows if you use the Snipping tool, rather than the keyboard shortcut, to take a screenshot
With the end of support for Capture, support for Capture collections will also be ending. If you’d like to organize your capture content, you’ll need to add your captures to folders, or tag your Capture content before Capture is discontinued.
Learn more about adding content to folders. Learn more about tagging your content.
Viewer notifications and analytics will no longer be available through the Capture app. You can use DocSend for advanced analytics and viewer information.
Learn more about the features of Dropbox DocSend.
If you’re an active user of Capture, you’ll receive an email notifying you of these changes on February 20, 2025.
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