Dropbox Sign and Microsoft Dynamics integration: An overview

Updated Oct 22, 2026

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The Dropbox Sign and Microsoft Dynamics integration is available to customers on Dropbox Sign Standard and Premium.

You can use the Dropbox Sign and Microsoft Dynamics integration to prepare and send documents for signature directly from Microsoft Dynamics 365. You can generate a signature capture form, add the recipient’s information, and send the form to signers.

 

Integration capabilities and features:

The Dropbox Sign and Microsoft Dynamics integration does the following:

  • It creates a documentation trail. You can see exactly who made a form, when they sent it, who’s signed, and more.
  • It saves back to Microsoft Dynamics. When forms have been signed by everyone, they’re saved back automatically to Microsoft Dynamics.

 

How to add the integration

To add the Dropbox Sign and Microsoft Dynamics integration:

  1. Register a new app in Microsoft Dynamics.
  2. Connect the new app to Dropbox Sign.
  3. Activate the Dropbox Sign entities in Microsoft Dynamics.

Learn more about setting up and using the Dropbox Sign and Microsoft Dynamics integration.

FAQs

Do I need a license for Microsoft Dynamics and Dropbox Sign to use the integration?

Yes. You need a license for both Microsoft Dynamics 365 and Dropbox Sign. Each user needs their own license for both.

What version of the Microsoft Dynamics CRM do I need to use this integration?

This integration is compatible with Microsoft Dynamics 365 v9.2.2 and later.

What version of Dropbox Sign do I need to use this integration?

You need to be on the Dropbox Sign Standard or Premium plans to use this integration.

What browsers can I use with this integration?

This integration works on Microsoft Edge, Firefox, Chrome, and Safari.

Does each person need a Dropbox Sign license?

No. Only the sender needs a Dropbox Sign account in order to send a contract. The recipient doesn't need an account to sign the agreement.

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