What is the Vodafone + Dropbox paid offer?

The Vodafone Backup+ app is closing on July 31, 2017. It will no longer be available after this date. If you've backed up files to Dropbox using Vodafone Backup+, those files are still safe in Dropbox. Simply sign in to your Dropbox account to access your files.

Learn more about the closing of Vodafone Backup+.

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About the paid offer

In select countries, you can pay a monthly fee to add 25 GB to a Dropbox account linked to your Vodafone Backup+ app.

Terms and eligibility

How do I pay for this offer?

If eligible you can purchase this paid offer through the Backup+ application, under My Subscription. All payments are processed by Vodafone. If you have questions about a charge, contact the Vodafone Customer Care team.

How long is the paid space valid for?

The 25 GB of space automatically renews on a monthly basis.

Can I link multiple Vodafone Backup+ accounts to the same Dropbox account?

No. Your Dropbox account can only be linked to one Vodafone Backup+ account at a time.

Can I link my Backup+ app to multiple Dropbox accounts?

No. Only one Dropbox account can be linked to Backup+. If you want to change the Dropbox account linked to Backup+, contact your local Vodafone Customer Care team. Note that only the first Dropbox account you create and link to Backup+ is eligible for the offer space.

When will this paid offer be available in my region?

We're working hard to expand this offer to other regions. Hang tight!

How do I unsubscribe from this paid offer?

You can unsubscribe at any time by doing the following:

  1. In the Backup+ app, tap the menu button and select My subscription.
  2. Select Unsubscribe on the bottom of the screen.

If you have any other questions about canceling your subscription, you can contact your Vodafone Customer Care team.

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