Manage content in a Dropbox DocSend Space (data room)

Once you’ve created a Space, it’s time to add some content. Depending on which plan you’re on, you can add up to 4,000 assets to a single Space. If you’re on the Advanced, Advanced Data Rooms, or Enterprise plan, you can use Space folders to further organize your content. Learn more about file upload limitations.

You can notify your visitors whenever you update content, keeping them in the know of any changes to the Space you’d like to share. Learn more about Space notifications.

Add content to a Space

New content can be added to a Space before and after the Space has been shared with external visitors.

Upload content to a Space from your device

To ensure that all files are added to Shared Folders > Shared Space Uploads by default: 

1. Log in to docsend.com.
2. Click Spaces.
3. Create or select an existing Space.
4. Click Add content.
5. Click Files or Folder to add content from your device.
   • You can also add content from connected cloud storage accounts such as Google Drive, Dropbox, OneDrive, Box, Egnyte, and SharePoint.
6. Click Open or Upload.
7. Click Upload again to confirm.

Your newly uploaded files should now be added to your Space. 

Upload content to a Space from your library

1. Log in to docsend.com.
2. Click Spaces.
3. Create or select an existing Space.
4. Click Add content.
5. Select Add from content library from the dropdown menu.
6. Click Add to Space or Upload. 

You can also move content by dragging and dropping it into empty Spaces.

Undo upload content

If you uploaded the wrong content and want to undo that action, click X (remove) beside the content you wish to remove, or click Cancel.

Request files in a Space

You can set up a file request in your Space so that your visitors can upload files directly into your Space. Any uploaded files will be immediately visible to anyone with access to your Space. Learn more about file requests.

To create a file request:

1. Log in to your DocSend account.
2. Click the Spaces tab in the left sidebar.
3. Click the Space you’d like to request files from.
4. Click Request files.
5. Complete the file request fields.
6. Click Change folder to update where the uploaded files will live.
7. Click Create file request.
8. Click Select a space link to share the Space link so you can start collecting uploads.

Once complete, you can manage your Space file requests directly from your Space or through the file requests page. To remove a Space file request from your Space, you can follow the steps listed in Remove Content from Spaces. If you’d like to delete the request, you can do that through the file requests page.

Update content in a Space

Content in Spaces can be disabled or updated even after the Space link has been shared. Here’s how it works:

To update a Space’s accessibility toggle Active to Yes or No.

You can update existing content in the Space with a new version by updating it from the Content page. When you update content, all associated links will automatically update to reflect the latest version. Learn more about updating an existing document.

Remove content from a Space

You can remove content and folders from a Space by moving them into the archive. The trash folder is designed to help you easily manage and streamline content within a Space. 

You can move content from a Space to the archive in two ways:

1. Drag and drop the file into Trash in the left sidebar.
2. Click ☑ (more options) to the right of the file name.
3. Select Move to trash.

Restoring content

Content from the archive can be moved back to the Space by dragging and dropping it from Trash into Home in the left sidebar, or by clicking (more options) to the right of the file, then selecting Restore to Home.

Organize content with Space folders

Similar to Space sections, Space folders allow you to organize content into subfolders. This can also be used to highlight documents throughout different stages or topics and provides a more navigable viewing experience for visitors. 

1. Click an existing Space or create a new Space.
2. Click Create folder.
3. Name your folder and click Create.

To import multiple folders:

1. Click an existing Space or create a new Space.
2. Click the create new folder icon.
3. Click Import from CSV.

Downgrading from Advanced to Standard will disable any Spaces utilizing Space folders. To reactivate the Space, you can either:

• Move the Space folder into the archive.
• Move content from the Space folder into the Home folder first, then move the Space folder into the archive.

How to download the index of a Space

Indexing allows you to efficiently locate and reference files without having to remember the file name. Owners and collaborators can turn on indexing for a Space (data room) at any time.  Index values should be the same for any user viewing the Space (data room), even if they don’t have access to certain files within that Space.

To enable indexing for a Space (data room):

1. Login to docsend.com.
2. Click the Spaces (data rooms) page.
3. Create a new Space (data room) or click an existing Space (data room).
4. Click Organize.
5. Click Turn on indexing. 

Users should now see an Index column next to each asset in their data room. Documents will automatically be indexed as they’re uploaded.

Downloading an index (admins or collaborators)

To download an index:

1. Go to your Spaces page.
2. Select your desired Space.
3. Click ☑ (more options) in the top right.
4. Click Download index.

The downloaded index includes content numbers, files names, URLs, types, descriptions, enabled status, and the date of the latest update.

Downloading an index (visitors)

To download an index:

1. Open the link to the relevant Spaces page.
2. Click Export index in top right.

Download folders in a Space

You can download an entire Space, download a folder, or download specific files from a Space. 

1. Navigate to the desired Space.
2. Click ☑ (more options) in the upper-right corner.
3. Select Download space from the dropdown menu.

To download folders from a Space:

1. Navigate to the desired Space.
2. Click ☑ (more options) to the right of the folder you want to download.
3. Click Download folder. 

To download a specific file from a Space:

1. Navigate to the desired Space.
2. Click on the desired file.
3. Click ☑ (more options) in the upper-right corner.
4. Click Download. 

Your content will be found in your “Downloads” folder.