How to downgrade your team’s Dropbox subscription

Certain types of admins can downgrade their Dropbox team subscription to a different plan. This is useful if your team's needs have changed. For example, you can change your team’s Dropbox account to individual ones for personal use.

Downgrade from Dropbox Advanced to Dropbox Standard

To downgrade from Dropbox Advanced to Dropbox Standard:

  1. Sign in to dropbox.com with your admin credentials.
  2. Click Admin console in the left sidebar.
  3. Click Billing in the left sidebar.
  4. Click Change plan next to your current Dropbox plan.
    • Note: If you pay by manual invoice, you’ll need to reach out to your account manager or contact support to downgrade your plan.
  5. Select Dropbox Standard.
  6. Click Continue.
  7. Click Confirm change.

Your selection will go into effect on your next renewal.

Downgrade from Dropbox Advanced or Dropbox Standard to an individual plan

You can downgrade from Dropbox Advanced or Dropbox Standard to individual plans for all team members by canceling your subscription and disbanding your team. Disbanding your team is permanent and causes team members to lose access to team content. Learn how to disband your team and the consequences of doing so.

You can also convert one or some of your team members’ accounts to individual accounts, if you don’t want to convert your entire team to individual accounts. Learn how to convert a team member’s account to an individual account.

Note: If you disband your team or convert a team member’s account to an individual account, they’ll automatically be converted to Dropbox Basic. If they’d like to upgrade to a paid plan, they can do so from the Upgrade page.

Downgrade from Dropbox Enterprise to a different plan

To downgrade from Dropbox Enterprise to a different plan, contact your account manager or our Support Team at least 30 days before your renewal date. Learn about considerations to keep in mind before downgrading your plan.

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