Team admins can access a range of tools and features that allow you to monitor, control, and optimize your Dropbox team’s storage space.
What counts towards your team storage space?
Anything in your team’s shared space, including team folders, shared folders owned by the team, and content stored in your team member's folders will count against your team’s available storage space. Folders behave differently depending on their ownership and membership.
For example:
- Team folders use your team’s storage space and don't count towards the team member's storage limit.
- External shared folders use your team’s storage space if added to your team’s Dropbox.
- Shared folders owned by members use your team's storage space and count against the individual member's storage limit.
- Replay and Backup content owned by members uses your team's storage space and counts against the individual member's storage limit.
Learn how shared folders impact your storage space.
How to see what storage space your team is using
Admins can create, view, and download reports that show how their team and individual members are using their storage space.
Team storage reports
This report tells you what’s using team storage space, including:
- Team folders and subfolders
- Shared folders (internal and external)
- Private folders from members (active, suspended, or removed)
- Archived and app-created folders
Learn how to create a team storage report.
Member reports
See what each individual team member can access, and how much storage space they’re using:
These can help you investigate overages or unusual access patterns.
How to manage storage limits
Team admins can set individual storage limits for members to prevent accidental overages. Learn how to limit how much storage space a Dropbox team member can use.
How to optimize storage space for your team
Manage offboarded members’ storage
Deleting users doesn’t instantly free up space. Files and backups remain unless removed, so it’s recommended to:
- Transfer ownership of user content before deletion
- Permanently delete removed private content and backups
Learn how to manage deleted team members’ files.
Upgrade or add more storage space
If you’re approaching the limit for your team, admins can:
- Upgrade plans
- Purchase additional storage space
Learn how to get more storage space.
How to troubleshoot storage space issues
To resolve sync or hard drive space issues, you can use:
Learn how to troubleshoot hard drive space issues.
