In the fall of 2019, Dropbox launched a new desktop experience, which consists of a new desktop app, improvements to Dropbox in the system tray/menu bar, and the Dropbox folder in File Explorer/Finder.
This guide provides an overview of the latest changes, to help IT admins transition their teams to the new desktop experience and stay up-to-date with the latest features and integrations.
The new Dropbox desktop experience
The new Dropbox desktop experience provides a smart workspace where users can bring traditional files, cloud content, Dropbox Paper docs, and web shortcuts together.
The Dropbox desktop experience includes three components:
Dropbox Spaces provide an overview that helps users organize content and stay on top of things like file activity, comments, and to-dos.
Adding an overview or certain features to any folder in a Dropbox account turns it into a Dropbox Space. Once added to a folder, features like pins, notes, lists, to-dos, @mentions, and links will appear for any user who opens that Space on the Dropbox desktop app, mobile app, or dropbox.com.
Users can give people edit or view-only access to a Space the same way they would a folder, and when a folder is changed to a Space it’s shared with the same people, with the same permissions. Only people with edit access to a Space can edit its features.
With the Slack integration, users can share files and send Slack messages right from a Dropbox file. Users can see who has shared their files in Slack, and when and in what channels it was shared. Once connected, this information will appear in the Activity section of the file's preview.
Note: Slack activity will appear without specific details if the owner of the files doesn’t have access to the channel or message it was shared in.
Zoom on Dropbox
With the Zoom integration, users can present files in Zoom, message people in Zoom, and create and join Zoom meetings, directly from Dropbox. Users can access Zoom meetings from the new Dropbox desktop app without opening Zoom and, once a calendar is connected, can add Zoom meetings right from the desktop app. Users can see who else has presented their files in Zoom in the Activity section of a file preview.
With image search your team can find images faster based on the content within the image, regardless of the filename.
Users can save time spent browsing locations and file names and find images right from the new desktop app or dropbox.com. Your team won’t have to add tags or rename files in order to find images in your Dropbox account.
Click the dropdown next to Open folders in: and choose Finder/File Explorer
Will the new desktop app change how files are synced?
No. The new Dropbox desktop app won’t change the way files sync to a computer in any way. Users can continue using the Dropbox folder in the Finder (Mac) or File Explorer (Windows) exactly as they did before.
Does the new Dropbox desktop app require any additional computer resources?
Is the new Dropbox desktop app supported on Linux?
No. The new Dropbox desktop app is not planned to be made available on Linux.
Can users go back to using the Dropbox folder in Finder/File Explorer?
Yes. The new desktop app doesn’t change the Dropbox folder in File Explorer/Finder. Users can keep using it exactly as they did before and can adjust their own preferencesto open either the Dropbox folder or the desktop app by default.
Can admins disable the new Dropbox desktop app for individual or all users?
No. Currently, admins can configure the Dropbox folder in File Explorer/Finder as the default file browser view for users, but cannot disable the desktop app entirely. Users can change this default setting on an individual basis if they prefer to use the desktop app. Admin controls for disabling the app may exist in the future.
Can admins track which users are using the Dropbox desktop app?
No. Currently, there is no way to centrally track usage of the new Dropbox desktop app.
Can team folders be created in the new Dropbox desktop app?
Can admins disable integrations that are not used by their team?
Yes. Admins can manage app integrations like Trello, G Suite, Slack, and Zoom from the admin console. Admins can enable or disable integrationsfor the entire team or for individual users.
How are comments shown on various platforms?
Comments are synced between the Dropbox desktop app, mobile app, and dropbox.com. Comments appear to the right of a file when selected in the desktop app, to the right of the file’s preview on dropbox.com, and beneath the file’s preview on the Dropbox mobile app.
Can admins disable commenting on files in the Dropbox desktop app?
No. Currently, admins can't manage commenting from the desktop app.
How are files uploaded to the new Dropbox desktop app?
Users can simply drag and drop files into the folder or Dropbox Space where it is to be stored and synced. There is no “upload” button or process in the desktop app.
How is a Dropbox Space created?
Adding an overview to an existing folder converts it into a Space. Text descriptions, lists, @mentions, to-dos, and links can be created in the overview and are visible to anyone the Space is shared with.
Can admins or users lock the overview of a Space so it cannot be edited?
No. Any user with edit permissions can change the overview of a Dropbox Space. To prevent others from editing the overview, the owner of the Space can set sharing permissions to Can view. Other users will be able to see the overview, but not edit it.
Can Spaces be seen in File Explorer/Finder?
No. The overview and features of a Dropbox Space can be viewed on dropbox.com, the Dropbox desktop app, and the Dropbox mobile app.
Can Spaces be reverted to folders?
Yes. Removing the overview, including any pinned content, will convert a Space back into a folder.