Why downloaded files are not signed in Dropbox Sign

Updated Sep 29, 2025

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We suggest waiting for callback events within your app. These callback events are POSTed to your callback handler throughout different stages and/or errors within the signature request process. For more information on callbacks, please see our Events and Callbacks Walkthrough.

You'll want to wait for the signature_request_all_signed event to POST before downloading the signed document using the Get Files endpoint. This callback event fires off once everyone has signed and the document is ready for download.

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