Dropbox help center

Learn how to use Dropbox and find answers to common questions

Products

Learn how to use and troubleshoot Dropbox products

Discover how to deliver large files securely to anyone

Learn how to capture screen recordings and video messages

Learn how to review videos faster with your team

Learn how to sync and store your passwords across devices

Learn how to automatically back up all your devices

Popular articles

Password reset

Forgot your password? Learn how to reset your Dropbox password from the sign in page or your account settings.

Update your billing information

Learn how to update the billing information for your Dropbox account, such as adding a new credit card number or changing your billing address or billing cycle.

How to share files or folders in Dropbox

There are several ways to share files and folders in your Dropbox account. Learn more about sharing with people in real-time with Dropbox in this overview.

How to set up Dropbox Backup

Learn how to use Dropbox Backup to set up and manage computer and external hard drive backups.

Top community posts

  • Dropbox desktop app not logging in - MacBook
    Posted by: Simran97 4 days ago
    2484
    23
    0
  • Dropbox web app crashes every time I view an image full screen
    Posted by: Tyto 7 days ago
    2518
    22
    3
  • Customer Service Access Error
    Posted by: netsquire 12 days ago
    3760
    22
    0
  • Not able to access backup files, get an error when trying to.
    Posted by: sitrakandriana 10 days ago
    3303
    18
    1
  • Mass assign an existing member to our Team Groups. Possible?
    Posted by: PhilippeColombe 2 days ago
    662
    13
    0

Learn

Get the most out of Dropbox with free self-guided courses and live instructor-led training sessions.

Support

Learn about your support options, file a support ticket, and check the status of open tickets.

Community

Connect with other Dropbox customers to get answers and learn best practices.