Dropbox help center

Learn how to use Dropbox and find answers to common questions

Products

Learn how to use and troubleshoot Dropbox products

Dropbox Transfer

Discover how to deliver large files securely to anyone

Dropbox Capture

Learn how to capture screen recordings and video messages

Dropbox Replay

Learn how to review videos faster with your team

Dropbox Passwords

Learn how to sync and store your passwords across devices

Dropbox Backup

Learn how to automatically back up all your devices

Popular articles

Password reset

Forgot your password? Learn how to reset your Dropbox password from the sign in page or your account settings.

Update your billing information

Learn how to update the billing information for your Dropbox account, such as adding a new credit card number or changing your billing address or billing cycle.

How to share files or folders in Dropbox

There are several ways to share files and folders in your Dropbox account. Learn more about sharing with people in real-time with Dropbox in this overview.

How to set up Dropbox Backup

Learn how to use Dropbox Backup to set up and manage computer and external hard drive backups.

Top community posts

I can no longer open Dropbox from the icon pinned to the taskbar, nor from the .exe in the folder

Posted by: Robbie1 7 hours ago

954

15

1
All files downloaded from Dropbox are corrupt

Posted by: RuthP 3 days ago

2184

15

0
How can i get lifetime Access Token

Posted by: Ghost Mjrm 10 hours ago

1354

14

0
Syncing problem on Sonoma 14.1

Posted by: mauri1 6 days ago

1585

14

0
What is the minimum supported version of Safari browser for Dropbox?

Posted by: John-Smith 16 hours ago

767

14

1

Learn

Get the most out of Dropbox with free self-guided courses and live instructor-led training sessions.

Support

Learn about your support options, file a support ticket, and check the status of open tickets.

Community

Connect with other Dropbox customers to get answers and learn best practices.