Dropbox help center

Learn how to use Dropbox and find answers to common questions

Products

Learn how to use and troubleshoot Dropbox products

Dropbox Transfer

Discover how to deliver large files securely to anyone

Dropbox Capture

Learn how to capture screen recordings and video messages

Dropbox Replay

Learn how to review videos faster with your team

Dropbox Passwords

Learn how to sync and store your passwords across devices

Dropbox Shop

Find out how to sell your digital content directly from Dropbox

Dropbox Backup

Learn how to automatically back up all your devices

Popular articles

Password reset

Forgot your password? Learn how to reset your Dropbox password from the sign in page or your account settings.

Change your billing information

Learn how to update the billing information for your Dropbox account, such as adding a new credit card number or changing your billing address.

How to share files or folders in Dropbox

There are several ways to share files and folders in your Dropbox account. Learn more about sharing with people in real-time with Dropbox in this overview.

How to use Dropbox Backup

Learn how to use Dropbox Backup to set up and manage computer and external hard drive backups. Files and folders can also be restored to a new computer.

Top community posts

Dropbox keeps asking me to install Word even though it’s already installed.

updated by: ben_galaxy 2 days ago

1926

42

1
Dropbox /unable to download files from iPhone 14 pro max

updated by: Kali4672 7 days ago

810

12

0
Lost bonus space

updated by: Bo JustMe 1 day ago

552

9

0
Missing all folders and files.

updated by: LeroyD 3 days ago

478

9

0
Can't access email associated with my account

updated by: mattba 3 days ago

685

9

0