Change or reset your Dropbox password

If you forgot your Dropbox password, you can reset it on the dropbox.com sign in page.

If you know your password but want to change it, you can reset it in your account settings.

When you reset your password, you’ll stay signed in on any connected devices. 

How to reset your password from the sign in page

To reset your Dropbox password when you have access to the email address associated with your account:

1. Go to dropbox.com.
2. Click Sign in.
3. Click Forgot your password? under the Sign in button.
4. Enter the email address you used to create the account. Dropbox will send a password reset link to that address. 
5. Click the link in the email to create a new password.

How to reset your password from your account settings

To change your password when you’re able to sign in to dropbox.com:

1. Sign in to dropbox.com.
2. Click your avatar (profile picture or initials) in the top-right corner.
3. Click Settings.
4. Click the Security tab.
5. Click Change password.
6. Enter the email address you used to create the account. Dropbox will send a password reset link to that address. 
7. Click the link in the email to create a new password.

Troubleshoot issues with changing your Dropbox password

Why didn’t I receive a password reset email?
If you didn’t receive a reset email, check the spam folder of your email account. If the email isn’t there, add no-reply@dropbox.com to your contacts or address book and repeat the steps to reset your password.

Can I change my password if I don’t have access to the email address associated with my account?
If you don’t remember which email you used, or don’t have access to it, learn how to sign in to Dropbox without access to your email address.

What do I do if my Dropbox password has expired?
If your password has expired, follow the instructions in this article to update it.

Why can’t I change my Dropbox Business password?
If you’re a Dropbox Business team member, contact your admin for assistance.

Can I contact Dropbox support to help reset my password?
If you've tried each of the reset options and troubleshooting steps above and are still having issues, Dropbox support may be able to help. To see the support options for your account, visit dropbox.com/support, or look for help from the Community.