Account settings

Find out how to update your account settings and preferences

Dropbox policies and agreements

Get advance access to new Dropbox product experiences

Accessibility Support

How to access the Dropbox account of someone who has passed away

Join the Dropbox mobile beta program

What is a Dropbox product in "Alpha" or "Beta"?

Sign a Business Associate Agreement for your Dropbox team account Admins

The Dropbox copyright policy

Dropbox Customer Council Agreement

How long does Dropbox keep my deleted files and information?

What are the age requirements for using Dropbox

How to sign up for early access to Dropbox team features Admins

How to opt in to Dropbox early releases

Dropbox Observation Consent & Confidentiality Agreement

Report abuse on Dropbox

Joining the Dropbox Reseller Program

Dropbox Services Partners

Managing account settings

How to turn on Dropbox notifications

Opt out of the macOS beta experience

How to manage Dropbox account settings

Change the email address on your Dropbox account

Change a Dropbox username or account photo

Change the name of a Dropbox team account Admins

Set a default language for Dropbox teams Admins

How to change your Dropbox Replay settings

How to manage Dropbox accessibility settings on Mac

How to change your email notification settings

Can I merge Dropbox accounts?

How to manage Dropbox mobile app settings

Change notification settings for Dropbox Paper

Add a second email to your Dropbox account

How to manage your Dropbox desktop app preferences

Change the language and date format of your account

Requesting support

How to contact Dropbox support

Dropbox Premium Support Admins

How to View Your Dropbox Support Ticket History

Is Dropbox Down? | Check App Status

Featured articles

How to manage your Dropbox desktop app preferences

Learn how to change your Dropbox app settings on a Windows, Mac, or Linux computer. Find out how to check your sync, backup, and notification settings.

Desktop app preferences

Learn how to change your Dropbox desktop app preferences to turn notifications on or off, change proxy settings, link work and personal accounts, and more.

How to Contact Dropbox support

Find out how to contact Dropbox support according to your plan and account type. Discover support options, support hours, and response times.

Change the email address on your Dropbox account

You need to update your Dropbox email if you change your email address. Learn how to edit the email address on your or a team member's account.

Other ways to get help

Contact support