Account settings

Find out how to update your account settings and preferences

Dropbox policies and agreements

How to access the Dropbox account of someone who has passed away

Accessibility Support

Dropbox Shop terms of service

Dropbox Shop guidelines

Get advance access to new Dropbox product experiences

What does it mean for a Dropbox product to be in "alpha" or "beta?"

How to opt in to Dropbox early releases

What are the age requirements for using Dropbox

Sign a Business Associate Agreement for your Dropbox Business account Admins

Join the Dropbox mobile beta program

How long does Dropbox keep my deleted files and information?

Dropbox Customer Council Agreement

How to sign up for early access to Dropbox Business features Admins

The Dropbox copyright policy

Dropbox Observation Consent & Confidentiality Agreement

Dropbox Services Partners

Joining the Dropbox Reseller Program

Report abuse on Dropbox

Managing account settings

How to manage Dropbox account settings

Change a Dropbox username or account photo

How To Change Desktop App Preferences

Change the language and date format of your account

How to view your Dropbox preferences in the taskbar or menu bar

How to turn on Dropbox notifications

Why Does Dropbox Want to Turn on Accessibility?

How to change your email notification settings

How can I set a default language for my Dropbox Business team? Admins

How to change notification settings for Dropbox Paper

Edit the email address on your Dropbox account

Add a second email to your Dropbox account

Can I merge Dropbox accounts?

Change the name of a Dropbox team account Admins

Opt out of the macOS beta experience

Requesting support

How to contact Dropbox support

Dropbox Premium Support Admins

Is Dropbox Down? | Check App Status

How to View Your Dropbox Support Ticket History

Featured articles

How to view your Dropbox preferences in the taskbar or menu bar

Installs & integrations, Account settings, Desktop & web, Managing account settings

Learn how to view your Dropbox app preferences on a Windows, Mac, or Linux computer. Find out how to check your sync, backup, and notification settings.

Desktop app preferences

Installs & integrations, Account settings, Desktop & web, Managing account settings

Learn how to change your Dropbox desktop app preferences to turn notifications on or off, change proxy settings, link work and personal accounts, and more.

How to Contact Dropbox support

Account settings, Requesting support

Find out how to contact Dropbox according to your plan and account type. Discover different support options, support hours, and response times.

Change the email address on your Dropbox account

Account settings, Settings & sign in, Managing account settings, Accounts & billing

You need to update your Dropbox email if you change your email address. Learn how to edit the email address on your or a team member's account.

Other ways to get help

Contact support