How to add a second email to your Dropbox account

Updated Sep 30, 2025

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The feature described in this article is available to customers on Dropbox Plus, Professional, Family, Essentials, Standard, Advanced, Business, Business Plus, and Enterprise plans.


Your email is the username for your Dropbox account. You can add a secondary email to make it easier to manage content. With a secondary email, any files or folders shared with either your primary or secondary email will go directly to the same Dropbox account.

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How to add a secondary email

To add a secondary email to your Dropbox account:

  1. Log in to dropbox.com
  2. Click your avatar (profile picture or initials) in the bottom-left corner.
  3. Click Settings.
  4. In the General tab, scroll down to Secondary emails.
  5. Click Add secondary email.
  6. Enter the secondary email you’d like to add.
  7. Click Add.
  8. Click Done.
  9. Check the inbox of your secondary email for a verification email.
  10. Open the email and click Verify your email.
    You’ll be redirected to your Dropbox account, where you’ll see a confirmation message.
  11. Click Done.

You’ll have both a primary and secondary email(s) on your account. Your primary email is the main email connected with your account.

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Notes:

  • If people send shared file, folder, and Paper doc invites to your secondary email, you'll receive the request and can accept them with your primary email.
  • You can add multiple secondary emails.
  • If your email is added as a secondary email for someone else’s Dropbox account, they can access any shared files, folders, or Paper docs that are shared with you. To prevent this, contact them to remove your email from the shared content.

How to remove a secondary email

To remove a secondary email from your Dropbox account:

  1. Log in to dropbox.com
  2. Click your avatar (profile picture or initials) in the bottom-left corner.
  3. Click Settings.
  4. In the General tab, scroll down to Secondary emails.
  5. Click Edit.
  6. Click Delete next to the email you’d like to remove.
  7. Click Delete again to confirm.
  8. Click Done.
     

How to disable secondary emails for your team

By default, the secondary emails setting is off for your Dropbox team account. If you previously enabled the secondary emails setting and want to turn it off:

  1. Log in to dropbox.com with your admin credentials.
  2. Click Admin console in the left sidebar.
  3. Under Products, click Dropbox.
  4. Click Settings.
  5. Select the Content tab.
  6. Under Receiving content, scroll to Secondary emails.
  7. Toggle the switch to Off.

When you turn off secondary emails, any secondary emails your team members previously added are removed.

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Note: Admins can still use the Dropbox team API to update team members aliases, even if the setting is off.

If you're experiencing issues with secondary emails and you still need help, please contact Dropbox Support.
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