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Business or Enterprise team members | Business or Enterprise admins |
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Community forums |
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Chatbot |
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Priority email support |
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Live chat support |
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Phone support |
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All Dropbox customers have access to support in English. Depending on your account type and location, support may be available in French, German, Japanese, Portuguese, and Spanish. Sign in and visit dropbox.com/support to see your language options.
If your language isn’t listed at dropbox.com/support, you can send an email or start a chat in your preferred language, and you’ll be routed to the appropriate team.
Phone support is only available to team admins with Dropbox business and Enterprise teams accounts, during local business hours. Phone support isn't available for business trial accounts.
To request a call:
If you’re on a Dropbox business team, but you’re not an admin, ask your admin to visit dropbox.com/support and add additional admins to the team to enable phone access for them.