How to update your Dropbox billing information

To update your Dropbox billing information, including your payment method, billing cycle, or billing name and address, follow the instructions for your account type. 

Learn how to find out what plan you have. 

Before you update your billing information, here are a few things you should know:

• If you purchased your Dropbox subscription on a mobile device, you’ll need to manage your billing information through Google Play or iTunes.
• If you pay by manual invoice or purchased your Dropbox subscription through a reseller, you’ll need to contact support or your account executive to update your billing information.

Dropbox Plus, Professional, or Family

To update billing information for a Dropbox Plus, Professional, or Family account:

1. Log in to dropbox.com.
   • Note: If you’re on a Dropbox Family plan, only the Family manager can manage billing information.
2. Click your avatar (profile picture or initials) in the upper-right corner. 
3. Click Settings.
4. Click Billing.
   • To add or remove a payment method, click Update next to Payment Method.
   • To switch between monthly and and annual billing, click Change under Billing period.
   • To change your billing name or address, click Edit next to your most recent invoice and update your information.

Any change to your billing date will take effect at the end of your current billing cycle.

Dropbox Standard and Advanced

To update billing information for a Dropbox Standard or Advanced account:

1. Log in to dropbox.com with your admin credentials.
   • Note: Only certain types of admins can manage billing information.
2. Click Admin console in the left sidebar.
3. Click Billing.
   • To add or remove a payment method, click Change billing info next to Payment method.
   • To switch between monthly and and yearly billing, click Switch billing period next to Monthly billing or Yearly billing.
   • To change your billing name or address, click the Billing information tab then click Edit next to your most recent invoice and update your information.

Any change to your billing date will take effect at the end of your current billing cycle.

Dropbox Enterprise and Education

To update billing information for a Dropbox Enterprise or Education account, contact your account executive or Dropbox support.