How to change admin rights for your Dropbox team

Admins Updated Jun 15, 2026

How to add or change an admin

Log in to dropbox.com with your admin credentials.
Click Admin console in the left sidebar.
Click Members.
Click More next to the member you want to make an admin.
Click Make admin.
Select the correct admin permission level in the pop-up window and click Add.
Click Ok.

How to remove an admin

Log in to dropbox.com with your admin credentials.
Click Admin console in the left sidebar.
Click Members, and find the person you want to update.
Click More next to their name.
Click Change role.
Click Remove admin role.
Click Ok.

Note: You must always have at least one team admin.

How to change admin permissions

Log in to dropbox.com with your admin credentials.
Click Admin console in the left sidebar.
Click Members.
Click More next to the admin you want to change.
Click Change role.
Select the correct admin permission level in the pop-up window and click Change.
Click Ok.

How to assign a Dropbox Replay admin

If your team uses Dropbox Replay, all team admins are automatically assigned as admins in Replay. Admins cannot be assigned for Replay alone.

To assign a specific team member as a Dropbox Replay admin, you must make them a team admin in the admin console.

Learn more about viewing team admins in Replay.

Types of admins

There are eight pre-built admin roles, each with a different set of permissions:

Team admin: Full access to all admin permissions.
User management admin: Add, remove, and manage team member accounts.
Support admin: Assist members with limited tasks, including resetting passwords.
Billling admin: Manage billing, payments, and contracts.
Content admin: Manage content and permissions.
Compliance admin: Manage retention policies and legal holds. Available only to teams with the Data Governance add-on.
Reporting admin: Create activity and usage reports.
Security admin: Manage security alerts, external sharing, and security risks.

Refer to the table below for a detailed list of permissions for each admin type.

Org-wide settings	Team admin	User management admin	Support admin	Billing admin	Content admin	Compliance admin	Reporting admin	Security admin
Enroll in early-access programs	Yes	No	No	No	No	No	No	Yes
Global authentication settings	Yes	No	No	No	No	No	No	Yes
3rd-party app linking	Yes	No	No	No	No	No	No	Yes
Change global sharing controls	Yes	No	No	No	No	No	No	Yes
Create/remove team folders	Yes	No*	No*	No	Yes	Yes	No	Yes
Manage Dropbox Paper settings	Yes	No	No	No	No	No	No	Yes
Manage Signatures page settings	Yes	No	No	No	No	No	No	Yes
Manage Send and track settings	Yes	No	No	No	No	No	No	Yes
Manage Device approvals	Yes	No	No	No	No	No	No	Yes
Manage Network control settings	Yes	No	No	No	No	No	No	Yes
Create company-managed groups	Yes	Yes	Yes	No	Yes	Yes	No	Yes
Adjust group members	Yes	Yes	Yes	No	Yes	Yes	No	Yes
Manage sharing links owned by team members	Yes	Yes	Yes	No	Yes	No	No	Yes
Manage file editing app settings	Yes	No	No	No	No	No	No	Yes
Manage data retention and disposition policies	Yes	No	No	No	No	Yes	No	No
Manage security alerts	Yes	No	No	No	No	No	No	Yes
Manage automatic data classification	Yes	No	No	No	No	No	No	Yes
Member management	Team admin	User management admin	Support admin	Billing admin	Content admin	Compliance admin	Reporting admin	Security admin
Log in as member	Yes	No	No	No	No	No	No	No
Initiate domain invites	Yes	Yes	No	No	No	No	No	Yes
Invite/remove team members‡	Yes	Yes	No	No	No	No	No	Yes
Change team member email	Yes	Yes	Yes	No	No	No	No	Yes
Send invitation reminders	Yes	Yes	Yes	Yes	No	No	No	Yes
Transfer accounts	Yes	Yes	No	No	No	No	No	Yes
Delete non-admin members	Yes	Yes	Yes	No	No	No	No	Yes
Reset non-admin passwords	Yes	Yes	Yes	No	No	No	No	Yes
Close non-admin web sessions	Yes	Yes	Yes	No	No	No	No	Yes
Close admin web sessions	Yes	No	No	No	No	No	No	Yes
Create/assign admin roles	Yes	No	No	No	No	No	No	No
Suspend/remove admin roles	Yes	No	No	No	No	No	No	No
Reset admin passwords	Yes	No	No	No	No	No	No	Yes
Create/manage/archive team folders from team folder manager	Yes	No*	No*	No	Yes	Yes	No	Yes
Manage legal holds	Yes	No	No	No	No	Yes	No	No
View and reply to team members' support tickets^†	Yes	No	No	No	No	No	No	No
Viewing permissions	Team admin	User management admin	Support admin	Billing admin	Content admin	Compliance admin	Reporting admin	Security admin
View members tab	Yes	Yes	Yes	No	Yes	Yes	Yes	Yes
View company activity feed	Yes	No	No	No	No	No	Yes	Yes
View dashboard	Yes	Yes	Yes	No	Yes	Yes	Yes	Yes
View team member profiles	Yes	Yes	Yes	No	Yes	Yes	Yes	Yes
Generate per-user activity logs	Yes	Yes	No	No	No	No	Yes	Yes
Storage breakdown	Yes	Yes	Yes	No	No	Yes	Yes	Yes
Team Folder Explorer	Yes	Yes	Yes	No	Yes	Yes	Yes	Yes
Account settings	Team admin	User management admin	Support admin	Billing admin	Content admin	Compliance admin	Reporting admin	Security admin
Add licenses	Yes	No	No	Yes	No	No	No	No
Access billing tab	Yes	No	No	Yes	No	No	No	No
Access help & contact support	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes

*Team admins on Dropbox Enterprise can grant these permissions. To grant these permissions to user management admins and support admins:

Log in with your admin credentials.
Click Admin console in the left sidebar.
Under Products, click the dropdown to the left of Dropbox.
Click Settings.
Click Content management.
Check the box next to the type of admins you’d like to grant permissions to.

^†This only applies to team admins on teams who have purchased the Premium Support Add-On.

‡If Membership approval is set to All members, all admin types can invite team members.

Report access

Certain admin roles can view, generate, or export reports from the admin console. Access depends on the permissions assigned to the admin role.

The following table shows which admin roles can access each report.

Reports / Widgets	Team admin	User management admin	Support admin	Billing admin	Content admin	Compliance admin	Reporting admin	Security admin
Export members data	Yes	Yes	No	No	No	No	Yes	Yes
Activity report	Yes	Yes*	No	No	No	No	Yes	Yes
Export storage report	Yes	Yes	Yes	No	No	Yes	Yes	Yes
Team folders report	Yes	Yes	Yes	No	Yes	Yes	Yes	Yes
Shared folders report	Yes	Yes	Yes	No	No	Yes	Yes	Yes
Member access report	Yes	Yes	Yes	No	No	Yes	Yes	Yes
Data classification report	Yes	No	No	No	No	Yes	No	Yes
Data disposition report	Yes	No	No	No	No	Yes	No	No
Legal hold report	Yes	No	No	No	No	Yes	No	No
Ransomware report	Yes	No	No	No	No	No	No	Yes