How to change admin rights for your Dropbox team
The information in this article applies to certain types of admins on Dropbox Professional, Essentials, Standard, Business, Advanced, Business Plus, and Enterprise.
On team accounts, there are admins and team members. Admins can manage membership to the team, change settings, and manage billing. Dropbox recommends that all Dropbox team accounts have at least two admins.
Admins on a Dropbox Standard or Business team all have global permissions as team admins. Admins on Dropbox Advanced, Business Plus, or Enterprise teams can have global permissions as a team admin or a more limited set of permissions.
Not using Dropbox yet? See how Dropbox makes managing file permissions easy.
How to add or change an admin
- Log in to dropbox.com with your admin credentials.
- Click Admin console.
- Click Members.
- Click the “…” (ellipsis) next to the member you want to make an admin.
- Click Make admin.
- Select the correct admin permissions level in the pop-up window and click Add.
- Click Ok.
How to remove an admin
- Log in to dropbox.com with your admin credentials.
- Click Admin console.
- Click Members, and then locate the member whose account you'd like to modify.
- Click the “…” (ellipsis) next to the member you want to remove as an admin.
- Click Change role.
- Click Remove admin role.
- Click Ok.
Note: There must always be at least one team admin.
How to change admin permissions
- Log in to dropbox.com with your admin credentials.
- Click Admin console.
- Click Members.
- Click the “…” (ellipsis) next to the member whose admin permissions you want to change.
- Click Change role.
- Select the correct admin permissions level in the pop-up window and click Change.
- Click Ok.
How to assign a Dropbox Replay admin
If a team uses Dropbox Replay, its team admins will automatically be assigned as admins in Replay. Admins cannot be assigned for Replay alone.
To assign a specific team member as a Dropbox Replay admin, they need to be added as a team admin in the admin console.
Learn more about viewing team admins in Replay.
Types of admins
There are eight pre-built admin roles, each with a different set of permissions.
- Team admins can access all permissions.
- User management admins can add, remove, and manage team member accounts.
- Support admins can help team members with limited tasks, including resetting passwords.
- Billing admins can make payments and renew contracts.
- Content admins can set content permissions and manage content.
- Compliance admins can manage retention policies and legal holds. This admin role is only available to teams that have purchased the Data Governance add-on.
- Reporting admins can create reports on team activity and member data.
- Security admins can manage security alerts, external sharing, and security risks.
Refer to the table below for a detailed list of permissions for each admin type. Scroll to the right to see all admin types.
Org-wide settings |
Team admin |
User management admin |
Support admin |
Billing admin |
Content admin |
Compliance admin |
Reporting admin |
Security admin |
Enroll in early-access programs |
Yes |
No |
No |
No |
No |
No |
No |
Yes |
Global authentication settings |
Yes |
No |
No |
No |
No |
No |
No |
Yes |
3rd-party app linking |
Yes |
No |
No |
No |
No |
No |
No |
Yes |
Change global sharing controls |
Yes |
No |
No |
No |
No |
No |
No |
Yes |
Create/remove team folders |
Yes |
No* |
No* |
No |
Yes |
Yes |
No |
Yes |
Manage Dropbox Paper settings |
Yes |
No |
No |
No |
No |
No |
No |
Yes |
Manage Signatures page settings |
Yes |
No |
No |
No |
No |
No |
No |
Yes |
Manage Send and track settings |
Yes |
No |
No |
No |
No |
No |
No |
Yes |
Manage Device approvals |
Yes |
No |
No |
No |
No |
No |
No |
Yes |
Manage Network control settings |
Yes |
No |
No |
No |
No |
No |
No |
Yes |
Create company-managed groups |
Yes |
Yes |
Yes |
No |
Yes |
Yes |
No |
Yes |
Adjust group members |
Yes |
Yes |
Yes |
No |
Yes |
Yes |
No |
Yes |
Manage sharing links owned by team members |
Yes |
Yes |
Yes |
No |
Yes |
No |
No |
Yes |
Manage file editing app settings |
Yes |
No |
No |
No |
No |
No |
No |
Yes |
Manage data retention and disposition policies |
Yes |
No |
No |
No |
No |
Yes |
No |
No |
Manage security alerts |
Yes |
No |
No |
No |
No |
No |
No |
Yes |
Manage automatic data classification |
Yes |
No |
No |
No |
No |
No |
No |
Yes |
Member management |
Team admin |
User management admin |
Support admin |
Billing admin |
Content admin |
Compliance admin |
Reporting admin |
Security admin |
Log in as member |
Yes |
No |
No |
No |
No |
No |
No |
No |
Initiate domain invites |
Yes |
Yes |
No |
No |
No |
No |
No |
Yes |
Invite/remove team members |
Yes |
Yes |
No |
No |
No |
No |
No |
Yes |
Change team member email |
Yes |
Yes |
Yes |
No |
No |
No |
No |
Yes |
Send invitation reminders |
Yes |
Yes |
Yes |
Yes |
No |
No |
No |
Yes |
Transfer accounts |
Yes |
Yes |
No |
No |
No |
No |
No |
Yes |
Delete non-admin members |
Yes |
Yes |
No |
No |
No |
No |
No |
Yes |
Reset non-admin passwords |
Yes |
Yes |
Yes |
No |
No |
No |
No |
Yes |
Close non-admin web sessions |
Yes |
Yes |
Yes |
No |
No |
No |
No |
Yes |
Close admin web sessions |
Yes |
No |
No |
No |
No |
No |
No |
Yes |
Create/assign admin roles |
Yes |
No |
No |
No |
No |
No |
No |
No |
Suspend/remove admin roles |
Yes |
No |
No |
No |
No |
No |
No |
No |
Reset admin passwords |
Yes |
No |
No |
No |
No |
No |
No |
No |
Create/manage/archive team folders from team folder manager |
Yes |
No* |
No* |
No |
Yes |
Yes |
No |
Yes |
Manage legal holds |
Yes |
No |
No |
No |
No |
Yes |
No |
No |
Viewing permissions |
Team admin |
User management admin |
Support admin |
Billing admin |
Content admin |
Compliance admin |
Reporting admin |
Security admin |
Non-admin activity reports |
Yes |
Yes |
No |
No |
No |
No |
Yes |
Yes |
View members tab |
Yes |
Yes |
Yes |
No |
Yes |
Yes |
Yes |
Yes |
View company activity feed |
Yes |
No |
No |
No |
No |
No |
Yes |
Yes |
View dashboard |
Yes |
Yes |
Yes |
No |
No |
Yes |
Yes |
Yes |
View team member profiles |
Yes |
Yes |
Yes |
No |
Yes |
Yes |
Yes |
Yes |
Generate per-user activity logs |
Yes |
Yes |
No |
No |
No |
No |
Yes |
Yes |
Account settings |
Team admin |
User management admin |
Support admin |
Billing |
Content admin |
Compliance admin |
Reporting admin |
Security admin |
Add licenses |
Yes |
No |
No |
Yes |
No |
No |
No |
No |
Access billing tab |
Yes |
No |
No |
Yes |
No |
No |
No |
No |
Access help & contact support |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes
|
*Team admins on Dropbox Enterprise can grant these permissions. To grant these permissions to user management admins and support admins:
- Log in with your admin credentials.
- Click Admin console in the left sidebar.
- Click Settings.
- Click Top-level content management.
- Check the box next to the type of admins you’d like to grant permissions to.
Community answers
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