How to change admin rights for your Dropbox team

Updated Sep 11, 2023

On team accounts, there are admins and team members. Admins can manage membership to the team, change settings, and manage billing. Dropbox recommends that all Dropbox team accounts have at least two admins.

Admins on a Dropbox Standard or Business team all have global permissions as team admins. Admins on Dropbox Advanced, Business Plus, or Enterprise teams can have global permissions as a team admin or a more limited set of permissions.

Not using Dropbox yet? See how Dropbox makes managing file permissions easy.

How to add or change an admin

Log in to dropbox.com with your admin credentials.
Click Admin console.
Click Members.
Click the gear icon for the member you want to make an admin.
Select Add admin permissions from the menu.
Confirm you’ve selected the correct admin permissions level in the pop-up window.

How to remove an admin

Log in to dropbox.com with your admin credentials.
Click Admin console.
Click Members, and then locate the member whose account you'd like to delete.
Click the gear icon beside the member's name, and select either Remove admin permissions or Delete user.
If you're deleting a user, select whether or not you'd like to use remote wipe to remove any files from the user’s linked devices the next time they come online, and then click Delete.

Note: There must always be at least one team admin.

How to change admin permissions

Log in to dropbox.com with your admin credentials.
Click Admin console.
Click Members.
- You’ll see their current role in the User Type column.
Click the gear icon next to the member name.
Click Add admin permissions or Change admin permissions.

Types of admins

There are eight pre-built admin roles, each with a different set of permissions.

Team admins can access all permissions.
User management admins can add, remove, and manage team member accounts.
Support admins can help team members with limited tasks, including resetting passwords.
Billing admins can make payments and renew contracts.
Content admins can set content permissions and manage content.
Compliance admins can manage retention policies and legal holds. This admin role is only available to teams that have purchased the Data Governance add-on.
Reporting admins can create reports on team activity and member data.
Security admins can manage security alerts, external sharing, and security risks.

Refer to the table below for a detailed list of permissions for each admin type. Scroll to the right to see all admin types.

Org-wide settings	Team admin	User management admin	Support admin	Billing admin	Content admin	Compliance admin	Reporting admin	Security admin
Enroll in early-access programs	Yes	No	No	No	No	No	No	Yes
Global authentication settings	Yes	No	No	No	No	No	No	Yes
3rd-party app linking	Yes	No	No	No	No	No	No	Yes
Change global sharing controls	Yes	No	No	No	No	No	No	Yes
Create/remove team folders	Yes	No*	No*	No	Yes	Yes	No	Yes
Manage Dropbox Paper settings	Yes	No	No	No	No	No	No	Yes
Manage Signatures page settings	Yes	No	No	No	No	No	No	Yes
Manage Send and track settings	Yes	No	No	No	No	No	No	Yes
Manage Device approvals	Yes	No	No	No	No	No	No	Yes
Manage Network control settings	Yes	No	No	No	No	No	No	Yes
Create company-managed groups	Yes	Yes	Yes	No	Yes	Yes	No	Yes
Adjust group members	Yes	Yes	Yes	No	Yes	Yes	No	Yes
Manage sharing links owned by team members	Yes	Yes	Yes	No	Yes	No	No	Yes
Manage file editing app settings	Yes	No	No	No	No	No	No	Yes
Manage data retention and disposition policies	Yes	No	No	No	No	Yes	No	No
Manage security alerts	Yes	No	No	No	No	No	No	Yes
Manage automatic data classification	Yes	No	No	No	No	No	No	Yes
Member management	Team admin	User management admin	Support admin	Billing admin	Content admin	Compliance admin	Reporting admin	Security admin
Log in as member	Yes	No	No	No	No	No	No	No
Initiate domain invites	Yes	Yes	No	No	No	No	No	Yes
Invite/remove team members	Yes	Yes	No	No	No	No	No	Yes
Change team member email	Yes	Yes	Yes	No	No	No	No	Yes
Send invitation reminders	Yes	Yes	Yes	Yes	No	No	No	Yes
Transfer accounts	Yes	Yes	No	No	No	No	No	Yes
Delete non-admin members	Yes	Yes	No	No	No	No	No	Yes
Reset non-admin passwords	Yes	Yes	Yes	No	No	No	No	Yes
Close non-admin web sessions	Yes	Yes	Yes	No	No	No	No	Yes
Close admin web sessions	Yes	No	No	No	No	No	No	Yes
Create/assign admin roles	Yes	No	No	No	No	No	No	No
Suspend/remove admin roles	Yes	No	No	No	No	No	No	No
Reset admin passwords	Yes	No	No	No	No	No	No	No
Create/manage/archive team folders from team folder manager	Yes	No*	No*	No	Yes	Yes	No	Yes
Manage legal holds	Yes	No	No	No	No	Yes	No	No
Viewing permissions	Team admin	User management admin	Support admin	Billing admin	Content admin	Compliance admin	Reporting admin	Security admin
Non-admin activity reports	Yes	Yes	No	No	No	No	Yes	Yes
View members tab	Yes	Yes	Yes	No	Yes	Yes	Yes	Yes
View company activity feed	Yes	No	No	No	No	No	Yes	Yes
View dashboard	Yes	Yes	Yes	No	No	Yes	Yes	Yes
View team member profiles	Yes	Yes	Yes	No	Yes	Yes	Yes	Yes
Generate per-user activity logs	Yes	Yes	No	No	No	No	Yes	Yes
Account settings	Team admin	User management admin	Support admin	Billing	Content admin	Compliance admin	Reporting admin	Security admin
Add licenses	Yes	No	No	Yes	No	No	No	No
Access billing tab	Yes	No	No	Yes	No	No	No	No
Access help & contact support	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes