How to change admin rights for your Dropbox team
On team accounts, there are admins and team members. Admins can manage membership to the team, change settings, and manage billing. Dropbox recommends that all Dropbox team accounts have at least two admins.
Admins on a Dropbox Standard or Business team all have global permissions as team admins. Admins on Dropbox Advanced, Business Plus, or Enterprise teams can have global permissions as a team admin or a more limited set of permissions.
Not using Dropbox yet? See how Dropbox makes managing file permissions easy.
How to add or change an admin
- Log in to dropbox.com with your admin credentials.
- Click Admin console.
- Click Members.
- Click the gear icon for the member you want to make an admin.
- Select Add admin permissions from the menu.
- Confirm you’ve selected the correct admin permissions level in the pop-up window.
How to remove an admin
- Log in to dropbox.com with your admin credentials.
- Click Admin console.
- Click Members, and then locate the member whose account you'd like to delete.
- Click the gear icon beside the member's name, and select either Remove admin permissions or Delete user.
- If you're deleting a user, select whether or not you'd like to use remote wipe to remove any files from the user’s linked devices the next time they come online, and then click Delete.
Note: There must always be at least one team admin.
How to change admin permissions
- Log in to dropbox.com with your admin credentials.
- Click Admin console.
- Click Members.
- Click the gear icon next to the member name.
- Click Add admin permissions or Change admin permissions.
Types of admins
There are eight pre-built admin roles, each with a different set of permissions.
- Team admins can access all permissions.
- User management admins can add, remove, and manage team member accounts.
- Support admins can help team members with limited tasks, including resetting passwords.
- Billing admins can make payments and renew contracts.
- Content admins can set content permissions and manage content.
- Compliance admins can manage retention policies and legal holds. This admin role is only available to teams that have purchased the Data Governance add-on.
- Reporting admins can create reports on team activity and member data.
- Security admins can manage security alerts, external sharing, and security risks.
Refer to the table below for a detailed list of permissions for each admin type. Scroll to the right to see all admin types.
Org-wide settings |
Team admin |
User management admin |
Support admin |
Billing admin |
Content admin |
Compliance admin |
Reporting admin |
Security admin |
Enroll in early-access programs |
Yes |
No |
No |
No |
No |
No |
No |
Yes |
Global authentication settings |
Yes |
No |
No |
No |
No |
No |
No |
Yes |
3rd-party app linking |
Yes |
No |
No |
No |
No |
No |
No |
Yes |
Change global sharing controls |
Yes |
No |
No |
No |
No |
No |
No |
Yes |
Create/remove team folders |
Yes |
No* |
No* |
No |
Yes |
Yes |
No |
Yes |
Manage Dropbox Paper settings |
Yes |
No |
No |
No |
No |
No |
No |
Yes |
Manage Signatures page settings |
Yes |
No |
No |
No |
No |
No |
No |
Yes |
Manage Send and track settings |
Yes |
No |
No |
No |
No |
No |
No |
Yes |
Manage Device approvals |
Yes |
No |
No |
No |
No |
No |
No |
Yes |
Manage Network control settings |
Yes |
No |
No |
No |
No |
No |
No |
Yes |
Create company-managed groups |
Yes |
Yes |
Yes |
No |
Yes |
Yes |
No |
Yes |
Adjust group members |
Yes |
Yes |
Yes |
No |
Yes |
Yes |
No |
Yes |
Manage sharing links owned by team members |
Yes |
Yes |
Yes |
No |
Yes |
No |
No |
Yes |
Manage file editing app settings |
Yes |
No |
No |
No |
No |
No |
No |
Yes |
Manage data retention and disposition policies |
Yes |
No |
No |
No |
No |
Yes |
No |
No |
Manage security alerts |
Yes |
No |
No |
No |
No |
No |
No |
Yes |
Manage automatic data classification |
Yes |
No |
No |
No |
No |
No |
No |
Yes |
Member management |
Team admin |
User management admin |
Support admin |
Billing admin |
Content admin |
Compliance admin |
Reporting admin |
Security admin |
Log in as member |
Yes |
No |
No |
No |
No |
No |
No |
No |
Initiate domain invites |
Yes |
Yes |
No |
No |
No |
No |
No |
Yes |
Invite/remove team members |
Yes |
Yes |
No |
No |
No |
No |
No |
Yes |
Change team member email |
Yes |
Yes |
Yes |
No |
No |
No |
No |
Yes |
Send invitation reminders |
Yes |
Yes |
Yes |
Yes |
No |
No |
No |
Yes |
Transfer accounts |
Yes |
Yes |
No |
No |
No |
No |
No |
Yes |
Delete non-admin members |
Yes |
Yes |
No |
No |
No |
No |
No |
Yes |
Reset non-admin passwords |
Yes |
Yes |
Yes |
No |
No |
No |
No |
Yes |
Close non-admin web sessions |
Yes |
Yes |
Yes |
No |
No |
No |
No |
Yes |
Close admin web sessions |
Yes |
No |
No |
No |
No |
No |
No |
Yes |
Create/assign admin roles |
Yes |
No |
No |
No |
No |
No |
No |
No |
Suspend/remove admin roles |
Yes |
No |
No |
No |
No |
No |
No |
No |
Reset admin passwords |
Yes |
No |
No |
No |
No |
No |
No |
No |
Create/manage/archive team folders from team folder manager |
Yes |
No* |
No* |
No |
Yes |
Yes |
No |
Yes |
Manage legal holds |
Yes |
No |
No |
No |
No |
Yes |
No |
No |
Viewing permissions |
Team admin |
User management admin |
Support admin |
Billing admin |
Content admin |
Compliance admin |
Reporting admin |
Security admin |
Non-admin activity reports |
Yes |
Yes |
No |
No |
No |
No |
Yes |
Yes |
View members tab |
Yes |
Yes |
Yes |
No |
Yes |
Yes |
Yes |
Yes |
View company activity feed |
Yes |
No |
No |
No |
No |
No |
Yes |
Yes |
View dashboard |
Yes |
Yes |
Yes |
No |
No |
Yes |
Yes |
Yes |
View team member profiles |
Yes |
Yes |
Yes |
No |
Yes |
Yes |
Yes |
Yes |
Generate per-user activity logs |
Yes |
Yes |
No |
No |
No |
No |
Yes |
Yes |
Account settings |
Team admin |
User management admin |
Support admin |
Billing |
Content admin |
Compliance admin |
Reporting admin |
Security admin |
Add licenses |
Yes |
No |
No |
Yes |
No |
No |
No |
No |
Access billing tab |
Yes |
No |
No |
Yes |
No |
No |
No |
No |
Access help & contact support |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes
|
*Team admins on Dropbox Enterprise can grant these permissions. To grant these permissions to user management admins and support admins:
- Log in with your admin credentials.
- Click Admin console in the left sidebar.
- Click Settings.
- Click Content Management.
- Check the box next to the type of admins you’d like to grant permissions to.
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