How to add a VAT ID or GST ID number to your Dropbox account

Updated Jun 14, 2024
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The information in this article applies to customers on Dropbox Professional, Essentials, Standard, Business, Advanced, and Business Plus.

Depending on your location, you may need to pay value-added tax (VAT) or goods and services tax (GST) on your monthly or yearly Dropbox Professional, Essentials, Standard, Business, Advanced, or Business Plus subscription. If your business is registered for VAT or GST, you can add your VAT or GST ID number to your Dropbox account at any time.
 

If you’re a VAT-exempt or GST-exempt business that mistakenly paid VAT or GST, you should be able to reclaim payments from your tax authorities.
 

If needed, you can download a copy of our W-9 form and use our US Taxpayer Identification Number (TIN). Dropbox International Unlimited Company's VAT ID number is IE 9852817J.

How do I know what my VAT rate is?

Learn about VAT rates for each country.

Dropbox Professional and Essentials

To add a VAT ID or GST ID to your account:

  1. Log in to dropbox.com. 
  2. Click your avatar (profile picture or initials) in the top-right corner.
  3. Click Manage account.
  4. Click Billing in the left sidebar.
  5. Under Invoice details, click Update
  6. Under VAT number, enter your VAT ID or GST ID.
  7. Click Save changes.

Dropbox Standard, Business, Advanced, and Business Plus

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Note: This only applies to teams paying by credit card, PayPal, or direct debit. If your team pays by manual invoicing, you can’t add VAT or CST ID to your account.

To add a VAT ID or GST ID to your account:

  1. Log in to dropbox.com with your admin credentials. 
  2. Click Admin console in the left sidebar. 
  3. Click the Billing tab. 
  4. Click Billing information.
  5. Click Edit next to the most recent invoice to update your billing address.
  6. Under VAT number, enter your VAT ID or GST ID.
  7. Click Save changes.
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Note: Only certain types of admins can add a VAT ID or GST ID to their Dropbox Standard, Business, Advanced, or Business Plus team account.

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