How to change admin rights for your Dropbox team

On team accounts, there are admins and team members. Admins can manage membership to the team, change settings, and manage billing. Dropbox recommends that all Dropbox team accounts have at least two admins.

Admins on a Dropbox Standard or Business team all have global permissions as team admins. Admins on Dropbox Advanced, Business Plus, or Enterprise teams can have global permissions as a team admin or a more limited set of permissions. 

Not using Dropbox yet? See how Dropbox makes managing file permissions easy.

How to add or change an admin

1. Log in to dropbox.com with your admin credentials.
2. Click Admin console in the left sidebar.
3. Click Members.
4. Click More  next to the member you want to make an admin.
5. Click Make admin.
6. Select the correct admin permission level in the pop-up window and click Add.
7. Click Ok.

How to remove an admin

1. Log in to dropbox.com with your admin credentials.
2. Click Admin console in the left sidebar.
3. Click Members, and then locate the member whose account you'd like to modify.
4. Click More  next to the member you want to remove as an admin.
5. Click Change role.
6. Click Remove admin role. 
7. Click Ok.

How to change admin permissions

1. Log in to dropbox.com with your admin credentials.
2. Click Admin console in the left sidebar.
3. Click Members.
4. Click More  next to the member whose admin permissions you want to change.
5. Click Change role.
6. Select the correct admin permission level in the pop-up window and click Change.
7. Click Ok.
   
   

How to assign a Dropbox Replay admin

If a team uses Dropbox Replay, its team admins will automatically be assigned as admins in Replay. Admins cannot be assigned for Replay alone.

To assign a specific team member as a Dropbox Replay admin, they need to be added as a team admin in the admin console.

Learn more about viewing team admins in Replay.

Types of admins

There are eight pre-built admin roles, each with a different set of permissions. 

• Team admins can access all permissions.
• User management admins can add, remove, and manage team member accounts.
• Support admins can help team members with limited tasks, including resetting passwords.
• Billing admins can make payments and renew contracts.
• Content admins can set content permissions and manage content.
• Compliance admins can manage retention policies and legal holds. This admin role is only available to teams that have purchased the Data Governance add-on.
• Reporting admins can create reports on team activity and member data.
• Security admins can manage security alerts, external sharing, and security risks.

Refer to the table below for a detailed list of permissions for each admin type.

*Team admins on Dropbox Enterprise can grant these permissions. To grant these permissions to user management admins and support admins:

1. Log in with your admin credentials.
2. Click Admin console in the left sidebar.
3. Under Products, click the dropdown to the left of Dropbox.
4. Click Settings.
5. Click Top-level content management.
6. Check the box next to the type of admins you’d like to grant permissions to.