How to change admin rights for your Dropbox team

Admins Updated Jun 15, 2026

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The information in this article applies to certain types of admins on Dropbox team accounts.


Dropbox team accounts include both admins and team members. Admins can manage membership to the team, change settings, and handle billing. We recommend having at least two admins on every Dropbox team account.

Admins on a Dropbox Standard or Business team all have global permissions as team admins. Admins on Dropbox Advanced, Business Plus, or Enterprise teams can have global permissions as a team admin or a more limited set of permissions.

Not using Dropbox yet? See how Dropbox makes managing file permissions easy.

How to add or change an admin

  1. Log in to dropbox.com with your admin credentials.
  2. Click Admin console in the left sidebar.
  3. Click Members.
  4. Click More next to the member you want to make an admin.
  5. Click Make admin.
  6. Select the correct admin permission level in the pop-up window and click Add.
  7. Click Ok.

How to remove an admin

  1. Log in to dropbox.com with your admin credentials.
  2. Click Admin console in the left sidebar.
  3. Click Members, and find the person you want to update.
  4. Click More  next to their name.
  5. Click Change role.
  6. Click Remove admin role.
  7. Click Ok.
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Note: You must always have at least one team admin.

How to change admin permissions

  1. Log in to dropbox.com with your admin credentials.
  2. Click Admin console in the left sidebar.
  3. Click Members.
  4. Click More  next to the admin you want to change.
  5. Click Change role.
  6. Select the correct admin permission level in the pop-up window and click Change.
  7. Click Ok.

How to assign a Dropbox Replay admin

If your team uses Dropbox Replay, all team admins are automatically assigned as admins in Replay. Admins cannot be assigned for Replay alone.

To assign a specific team member as a Dropbox Replay admin, you must make them a team admin in the admin console.

Learn more about viewing team admins in Replay.

Types of admins

There are eight pre-built admin roles, each with a different set of permissions:

  • Team admin: Full access to all admin permissions.
  • User management admin: Add, remove, and manage team member accounts.
  • Support admin: Assist members with limited tasks, including resetting passwords.
  • Billling admin: Manage billing, payments, and contracts.
  • Content admin: Manage content and permissions.
  • Compliance admin: Manage retention policies and legal holds. Available only to teams with the Data Governance add-on.
  • Reporting admin: Create activity and usage reports.
  • Security admin: Manage security alerts, external sharing, and security risks.

Refer to the table below for a detailed list of permissions for each admin type.

Org-wide settings Team admin User management admin Support admin Billing admin Content admin Compliance admin Reporting admin Security admin
Enroll in early-access programs Yes No No No No No No Yes
Global authentication settings Yes No No No No No No Yes
3rd-party app linking Yes No No No No No No Yes
Change global sharing controls Yes No No No No No No Yes
Create/remove team folders Yes No* No* No Yes Yes No Yes
Manage Dropbox Paper settings Yes No No No No No No Yes
Manage Signatures page settings Yes No No No No No No Yes
Manage Send and track settings Yes No No No No No No Yes
Manage Device approvals Yes No No No No No No Yes
Manage Network control settings Yes No No No No No No Yes
Create company-managed groups Yes Yes Yes No Yes Yes No Yes
Adjust group members Yes Yes Yes No Yes Yes No Yes
Manage sharing links owned by team members Yes Yes Yes No Yes No No Yes
Manage file editing app settings Yes No No No No No No Yes
Manage data retention and disposition policies Yes No No No No Yes No No
Manage security alerts Yes No No No No No No Yes
Manage automatic data classification Yes No No No No No No Yes
Member management Team admin User management admin Support admin Billing admin Content admin Compliance admin Reporting admin Security admin
Log in as member Yes No No No No No No No
Initiate domain invites Yes Yes No No No No No Yes
Invite/remove team members‡ Yes Yes No No No No No Yes
Change team member email Yes Yes Yes No No No No Yes
Send invitation reminders Yes Yes Yes Yes No No No Yes
Transfer accounts Yes Yes No No No No No Yes
Delete non-admin members Yes Yes Yes No No No No Yes
Reset non-admin passwords Yes Yes Yes No No No No Yes
Close non-admin web sessions Yes Yes Yes No No No No Yes
Close admin web sessions Yes No No No No No No Yes
Create/assign admin roles Yes No No No No No No No
Suspend/remove admin roles Yes No No No No No No No
Reset admin passwords Yes No No No No No No Yes
Create/manage/archive team folders from team folder manager Yes No* No* No Yes Yes No Yes
Manage legal holds Yes No No No No Yes No No
View and reply to team members' support tickets† Yes No No No No No No No
Viewing permissions Team admin User management admin Support admin Billing admin Content admin Compliance admin Reporting admin Security admin
View members tab Yes Yes Yes No Yes Yes Yes Yes
View company activity feed Yes No No No No No Yes Yes
View dashboard Yes Yes Yes No Yes Yes Yes Yes
View team member profiles Yes Yes Yes No Yes Yes Yes Yes
Generate per-user activity logs Yes Yes No No No No Yes Yes
Storage breakdown Yes Yes Yes No No Yes Yes Yes
Team Folder Explorer Yes Yes Yes No Yes Yes Yes Yes
Account settings Team admin User management admin Support admin Billing admin Content admin Compliance admin Reporting admin Security admin
Add licenses Yes No No Yes No No No No
Access billing tab Yes No No Yes No No No No
Access help & contact support Yes Yes Yes Yes Yes Yes Yes Yes

*Team admins on Dropbox Enterprise can grant these permissions. To grant these permissions to user management admins and support admins:

  1. Log in with your admin credentials.
  2. Click Admin console in the left sidebar.
  3. Under Products, click the dropdown to the left of Dropbox.
  4. Click Settings.
  5. Click Content management.
  6. Check the box next to the type of admins you’d like to grant permissions to. 
†This only applies to team admins on teams who have purchased the Premium Support Add-On.
 
‡If Membership approval is set to All members, all admin types can invite team members.

Report access

Certain admin roles can view, generate, or export reports from the admin console. Access depends on the permissions assigned to the admin role.

The following table shows which admin roles can access each report.

Reports / Widgets Team admin User management admin Support admin Billing admin Content admin Compliance admin Reporting admin Security admin
Export members data Yes Yes No No No No Yes Yes
Activity report Yes Yes* No No No No Yes Yes
Export storage report Yes Yes Yes No No Yes Yes Yes
Team folders report Yes Yes Yes No Yes Yes Yes Yes
Shared folders report Yes Yes Yes No No Yes Yes Yes
Member access report Yes Yes Yes No No Yes Yes Yes
Data classification report Yes No No No No Yes No Yes
Data disposition report Yes No No No No Yes No No
Legal hold report Yes No No No No Yes No No
Ransomware report Yes No No No No No No Yes
*A user management admin can generate an activity report. However, the report doesn’t include activity data for admins.
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