How to change admin rights for your Dropbox team

Updated Nov 11, 2024

The information in this article applies to certain types of admins on Dropbox Advanced, Business Plus, and Enterprise.

On team accounts, there are admins and team members. Admins can manage membership to the team, change settings, and manage billing. Dropbox recommends that all Dropbox team accounts have at least two admins.

Admins on a Dropbox Standard or Business team all have global permissions as team admins. Admins on Dropbox Advanced, Business Plus, or Enterprise teams can have global permissions as a team admin or a more limited set of permissions.

Not using Dropbox yet? See how Dropbox makes managing file permissions easy.

How to add or change an admin

Log in to dropbox.com with your admin credentials.
Click Admin console.
Click Members.
Click the “…” (ellipsis) next to the member you want to make an admin.
Click Make admin.
Select the correct admin permission level in the pop-up window and click Add.
Click Ok.

How to remove an admin

Log in to dropbox.com with your admin credentials.
Click Admin console.
Click Members, and then locate the member whose account you'd like to modify.
Click the “…” (ellipsis) next to the member you want to remove as an admin.
Click Change role.
Click Remove admin role.
Click Ok.

Note: There must always be at least one team admin.

How to change admin permissions

Log in to dropbox.com with your admin credentials.
Click Admin console.
Click Members.
Click the “…” (ellipsis) next to the member whose admin permissions you want to change.
Click Change role.
Select the correct admin permission level in the pop-up window and click Change.
Click Ok.

How to assign a Dropbox Replay admin

If a team uses Dropbox Replay, its team admins will automatically be assigned as admins in Replay. Admins cannot be assigned for Replay alone.

To assign a specific team member as a Dropbox Replay admin, they need to be added as a team admin in the admin console.

Learn more about viewing team admins in Replay.

Types of admins

There are eight pre-built admin roles, each with a different set of permissions.

Team admins can access all permissions.
User management admins can add, remove, and manage team member accounts.
Support admins can help team members with limited tasks, including resetting passwords.
Billing admins can make payments and renew contracts.
Content admins can set content permissions and manage content.
Compliance admins can manage retention policies and legal holds. This admin role is only available to teams that have purchased the Data Governance add-on.
Reporting admins can create reports on team activity and member data.
Security admins can manage security alerts, external sharing, and security risks.

Refer to the table below for a detailed list of permissions for each admin type.

Org-wide settings	Team admin	User management admin	Support admin	Billing admin	Content admin	Compliance admin	Reporting admin	Security admin
Enroll in early-access programs	Yes	No	No	No	No	No	No	Yes
Global authentication settings	Yes	No	No	No	No	No	No	Yes
3rd-party app linking	Yes	No	No	No	No	No	No	Yes
Change global sharing controls	Yes	No	No	No	No	No	No	Yes
Create/remove team folders	Yes	No*	No*	No	Yes	Yes	No	Yes
Manage Dropbox Paper settings	Yes	No	No	No	No	No	No	Yes
Manage Signatures page settings	Yes	No	No	No	No	No	No	Yes
Manage Send and track settings	Yes	No	No	No	No	No	No	Yes
Manage Device approvals	Yes	No	No	No	No	No	No	Yes
Manage Network control settings	Yes	No	No	No	No	No	No	Yes
Create company-managed groups	Yes	Yes	Yes	No	Yes	Yes	No	Yes
Adjust group members	Yes	Yes	Yes	No	Yes	Yes	No	Yes
Manage sharing links owned by team members	Yes	Yes	Yes	No	Yes	No	No	Yes
Manage file editing app settings	Yes	No	No	No	No	No	No	Yes
Manage data retention and disposition policies	Yes	No	No	No	No	Yes	No	No
Manage security alerts	Yes	No	No	No	No	No	No	Yes
Manage automatic data classification	Yes	No	No	No	No	No	No	Yes
Member management	Team admin	User management admin	Support admin	Billing admin	Content admin	Compliance admin	Reporting admin	Security admin
Log in as member	Yes	No	No	No	No	No	No	No
Initiate domain invites	Yes	Yes	No	No	No	No	No	Yes
Invite/remove team members	Yes	Yes	No	No	No	No	No	Yes
Change team member email	Yes	Yes	Yes	No	No	No	No	Yes
Send invitation reminders	Yes	Yes	Yes	Yes	No	No	No	Yes
Transfer accounts	Yes	Yes	No	No	No	No	No	Yes
Delete non-admin members	Yes	Yes	No	No	No	No	No	Yes
Reset non-admin passwords	Yes	Yes	Yes	No	No	No	No	Yes
Close non-admin web sessions	Yes	Yes	Yes	No	No	No	No	Yes
Close admin web sessions	Yes	No	No	No	No	No	No	Yes
Create/assign admin roles	Yes	No	No	No	No	No	No	No
Suspend/remove admin roles	Yes	No	No	No	No	No	No	No
Reset admin passwords	Yes	No	No	No	No	No	No	No
Create/manage/archive team folders from team folder manager	Yes	No*	No*	No	Yes	Yes	No	Yes
Manage legal holds	Yes	No	No	No	No	Yes	No	No
Viewing permissions	Team admin	User management admin	Support admin	Billing admin	Content admin	Compliance admin	Reporting admin	Security admin
Non-admin activity reports	Yes	Yes	No	No	No	No	Yes	Yes
View members tab	Yes	Yes	Yes	No	Yes	Yes	Yes	Yes
View company activity feed	Yes	No	No	No	No	No	Yes	Yes
View dashboard	Yes	Yes	Yes	No	No	Yes	Yes	Yes
View team member profiles	Yes	Yes	Yes	No	Yes	Yes	Yes	Yes
Generate per-user activity logs	Yes	Yes	No	No	No	No	Yes	Yes
Account settings	Team admin	User management admin	Support admin	Billing admin	Content admin	Compliance admin	Reporting admin	Security admin
Add licenses	Yes	No	No	Yes	No	No	No	No
Access billing tab	Yes	No	No	Yes	No	No	No	No
Access help & contact support	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes