How to edit information on a Dropbox invoice
The information in this article applies to all Dropbox customers paying by credit card, PayPal, or direct debit.
Legally, Dropbox must display the same billing information on your invoice that you entered at the time of your purchase.
If you’d like to update the billing name, billing address, or VAT ID (future invoices only) on your Dropbox invoice, follow the instructions for your plan below.
Dropbox Plus
To edit the billing information on future invoices for your Dropbox Plus account:
- Log in to dropbox.com.
- Click your avatar (profile picture or initials) in the top-right corner.
- Click Settings.
- Click the Billing tab.
- To edit future invoices, click Update or Add invoice details next to Invoice details.
- Click Save changes.
From now on, your new account details will appear on future invoices. To access an invoice, visit your billing page.
Dropbox Professional and Essentials
To edit the billing information on past or future invoices for your Dropbox Professional or Essentials account:
- Log in to dropbox.com.
- Click your avatar (profile picture or initials) in the top-right corner.
- Click Settings.
- Click the Billing tab.
- Edit your invoices:
- To edit past invoices, click Edit next to the invoice you’d like to change.
- To edit future invoices, click Update or Add invoice details next to Invoice details.
- Click Save changes.
From now on, your new account details will appear on future invoices. To access an invoice, visit your billing page.
Dropbox teams Standard, Business, Advanced, and Business Plus
Note: This only applies to teams paying by credit card, PayPal, or direct debit. If you pay by manual invoicing, you can’t edit information on a Dropbox invoice.
Certain types of admins can edit or customize the billing information for past or future invoices. To do so:
- Log in to dropbox.com with your admin credentials.
- Click Admin console on the left-hand side.
- Click the Billing tab.
- Click Billing history.
- Edit your invoices:
- To edit past invoices, click Edit next to the invoice you’d like to change.
- To edit future invoices, click Edit invoice details on the right.
- You can then change the billing name, billing address, city, state and, when applicable, VAT ID.
- Click Save changes.
Notes:
- If you edit a VAT ID, any tax rate changes will only be applied to future bills.
- If your team is billed by manual invoice, email invoices@billing.dropbox.com to edit information on your invoice.
Dropbox Plus
You can change your organization's name if you have Dropbox Plus. To have your organization's name appear on future invoices, your organization's name must be the name associated with your account. Learn how to change your account name.
Want to change your country, postal code, or VAT ID?
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