How to edit information on a Dropbox invoice

Updated Nov 05, 2025

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The information in this article applies to all Dropbox customers paying by credit card, PayPal, or direct debit, unless otherwise stated.


Legally, Dropbox must display the same billing information on your invoice that you entered at the time of your purchase.

To update the billing name, billing address, or VAT ID (future invoices only) on your Dropbox invoice, follow the instructions for your plan below.

Dropbox Plus

If you’re on Dropbox Plus, you cannot edit the information on your invoices. You can, however, update the name that appears on future invoices. The name on the invoice must be the same name that’s associated with your account. Learn how to change your account name.

You can also change the address that appears on future invoices by updating your payment method. Learn how to update your Dropbox billing information.

Dropbox Professional and Essentials

To edit the billing information on past or future invoices for your Dropbox Professional or Essentials account:

  1. Log in to dropbox.com.
  2. Click your avatar (profile picture or initials) in the bottom-left corner.
  3. Click Manage account.
  4. Click Billing in the left sidebar.
  5. Edit your invoices:
    • To edit past invoices, click Edit next to the invoice you’d like to change.
    • To edit future invoices, click Update or Add invoice details next to Invoice details.
  6. Click Save changes.

From now on, your new account details will appear on future invoices. To access an invoice, visit your billing page.

Dropbox Standard, Business, Advanced, and Business Plus

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Note: This only applies to teams paying by credit card, PayPal, or direct debit. If you pay by manual invoicing, you can’t edit information on a Dropbox invoice.

Certain types of admins can edit or customize the billing information for past or future invoices. To do so:

  1. Log in to dropbox.com with your admin credentials.
  2. Click Admin console in the left sidebar. 
  3. Click Billing.
  4. Click Billing information tab. 
  5. Edit your invoices:
    • To edit past invoices, click Edit next to the invoice you’d like to change.
    • To edit future invoices, click Edit invoice details on the right.
  6. You can then change the billing name, billing address, city, state and, when applicable, VAT ID.
  7. Click Save changes.
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Notes:

  • If you edit a VAT ID, any tax rate changes will only apply to future bills.
  • If your team is billed by manual invoice, email invoices@billing.dropbox.com to edit information on your invoice.

Want to change your country, postal code, or VAT ID? 

Learn how to change your country or postal code

Learn how to add a VAT ID

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