If you’d like to update the billing name, billing address, or VAT ID (future invoices only) on your Dropbox invoice, follow the instructions for your plan below.
Dropbox Professional
To edit the billing information on past or future invoices for your Dropbox Professional account:
- Sign in to dropbox.com.
- Click your profile picture or grey circle in the upper right corner.
- Click Settings.
- Click the Billing tab.
- To edit future invoices: Beside Invoice details, click either Update or Add invoice details.
- To edit past invoices: Under Billing history, click Edit beside the invoice you’d like to change.
- Click Save changes.
Dropbox Business
Certain types of Dropbox Business admins can edit or customize the billing information for past or future invoices. To do so:
- Sign in to dropbox.com with your admin credentials.
- Click Admin console on the left-hand side.
- Click the Billing tab.
- Click Billing history.
- To edit a past invoice: Locate the invoice you'd like to change, and click Edit beside it.
- To edit a future invoice: Click the blue Edit invoice details button to the right.
- You can then change the billing name, billing address, city, state and, when applicable, VAT ID.
- Click Save changes.
Notes:
- If you edit a VAT ID, any tax rate changes will only be applied to future bills.
- If your team is billed by manual invoice, email invoices@billing.dropbox.com to edit information on your invoice.
Dropbox Plus
You can change your organization's name if you have a Dropbox Plus subscription. To have your organization's name appear on future invoices, your organization's name must be the name associated with your account. Learn how to change your account name.