How to edit information on a Dropbox invoice

Updated Jul 30, 2026

In this article

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The information in this article applies to all Dropbox customers paying by credit card, PayPal, or direct debit, unless otherwise stated.

You can update the billing name and billing address on previously issued invoices by following the instructions for your plan below.
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Note: VAT, GST, and tax IDs can only be added to future invoices. They can't be added to invoices that have already been issued. Learn how to add a VAT ID.

Dropbox Plus

If you’re on Dropbox Plus, you cannot edit the information on your invoices. You can, however, update the name that appears on future invoices. The name on the invoice must be the same name that’s associated with your account. Learn how to change your account name.

You can also change the address that appears on future invoices by updating your payment method. Learn how to update your Dropbox billing information.

Dropbox Professional and Essentials

To edit the billing information on past or future invoices for your Dropbox Professional or Essentials account:

  1. Log in to dropbox.com.
  2. Click your avatar (profile picture or initials) in the bottom-left corner.
  3. Click Manage account.
  4. Click Billing in the left sidebar.
  5. Edit your invoices:
    • To edit past invoices, click Edit next to the invoice you’d like to change.
    • To edit future invoices, click Update or Add invoice details next to Invoice details.
  6. Click Save changes.

From now on, your new account details will appear on future invoices. To access an invoice, visit your billing page.

Dropbox Standard, Business, Advanced, and Business Plus

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Note: This only applies to teams paying by credit card, PayPal, or direct debit. If you pay by manual invoicing, you can’t edit information on a Dropbox invoice.

Certain types of admins can edit or customize the billing information for past or future invoices. To do so:

  1. Log in to dropbox.com with your admin credentials.
  2. Click Admin console in the left sidebar. 
  3. Click Billing.
  4. Click the Payment history tab.
  5. Edit your invoices:
    • To edit past invoices, click Edit next to the invoice you’d like to change.
    • To edit future invoices, click Edit invoice details on the right.
  6. You can then change the billing name, billing address, city, state and, when applicable, VAT ID.
  7. Click Save changes.
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Notes:

  • If you edit a VAT ID, any tax rate changes will only apply to future bills.
  • If your team is billed by manual invoice, email invoices@billing.dropbox.com to edit information on your invoice.

Change your postal or ZIP code or add a VAT ID

To change your postal or ZIP code, edit the payment method for your account or team. You can re-enter the same payment details and simply change the postal or ZIP code before saving. Learn how to update your billing information.

To add a VAT ID, update your invoice details. Changes to your VAT ID apply to future invoices only. Learn how to add a VAT ID.

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