Example of a Dropbox Sign callback event

Updated Sep 17, 2025

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Dropbox Sign callback events offer real-time information about events happening in Dropbox Sign. They enable the creation of automated responses based on events in your signature request workflow, such as template creation, signature request completion, and signature request declines.

You can preview your callback events for your account and/or apps on your API Dashboard. Learn more about the Dropbox Sign API dashboard.

Below is an example callback event structure:

{
  "event": {
    "event_type": "signature_request_sent",
    "event_time": "1525470811",
    "event_hash": "e3f253402d44dcc16e5ecc5972e87c4ec32c0bb4027a130a5b700b7851ab74d1",
    "event_metadata": {
      "related_signature_id": null,
      "reported_for_account_id": "615266b89aeda4e8cd2f2a5d401dbc76f4fa",
      "reported_for_app_id": "ff3366f5236b94b4ded1aeecfc2"
    }
  },
  "account_guid": "615266b89aeda4e8cd2f2a5d401dbc76f4fa",
  "client_id": "ff3366f5236b94b4ded1aeecfc2",
  "signature_request": {
    "signature_request_id": "21bb8f947df4ad622c103f662543b230b713d",
    "test_mode": false,
    "title": "Signature Request Title",
    "original_title": "Original Signature Request Title",
    "subject": null,
    "message": "Please sign this document.",
    "metadata": {},
    "attachments": [
      {
        "id": "59c7ad1be6af226637c3d4dbfe4a801ff630e",
        "signer": 1,
        "name": "License",
        "instructions": "Add your license",
        "required": true,
        "uploaded_at": null
      }
    ],
    "is_complete": false,
    "is_declined": false,
    "has_error": false,
    "custom_fields": [],
    "response_data": [],
    "signing_url": null,
    "signing_redirect_url": null,
    "final_copy_uri": "/v3/signature_request/final_copy/21bb8f947df4ad622c103f662543b230b713d",
    "files_url": "https://api.hellosign.com/v3/signature_request/files/21bb8f947df4ad622c103f662543b230b713d",
    "details_url": "https://app.hellosign.com/home/manage?guid=21bb8f947df4ad622c103f662543b230b713d",
    "requester_email_address": "test@example.com",
    "signatures": [
      {
        "signature_id": "e53ed08286e83e421f061912a0cb1",
        "has_pin": false,
        "signer_email_address": "signer@example.com",
        "signer_name": "Signer One",
        "order": null,
        "status_code": "awaiting_signature",
        "signed_at": null,
        "last_viewed_at": null,
        "last_reminded_at": null,
        "error": null
      }
    ],
    "cc_email_addresses": []
  }
}
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