How to export visitor data from Dropbox DocSend

Updated Dec 09, 2025

In this article

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The information in this article applies to customers on DocSend Standard, Advanced, Advanced Data Rooms, and Enterprise.

You can export a CSV spreadsheet of all visits to content housed in your Space for Team folders or for individual files.

How to export visitor data

To export visitor data for a Space:

  1. Navigate to the Space you want to export data for.
  2. Click (more options).
  3. Click Export visits.
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Notes:
  • Admins have access to export visits from documents that are visible to them.
  • Members can only download and export visits from documents that they own.

How to export visitor data for a file:

  1. Click the file title within a Space or Content library.
  2. Click  (more options) in the upper-left corner.
  3. Click Export visits.
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Important: Only the Space owners and collaborators have the option to download the Space CSV

Visit CSV data

The CSV spreadsheet will highlight information about the visit and visitor:

The following data will be included when exporting visit data from a Space:
  • Contact name: Populates when Signable document is completed (includes access gating agreements)
  • Contact email: Populates when Require Email to View is enabled.
  • Name
  • Space link
  • Space link owner
  • Content name
  • Content link
  • Content version
  • Content visit date (date + time in UTC)
  • Duration
  • Downloaded at: When downloaded from the DocSend document viewer
  • Printed at: When printed from the DocSend document viewer.
  • Percent completion
  • Location
  • Device (mobile, desktop, tablet)
  • Atypical visit
The following data will be included when exporting visit data from a file:
  • Created at
  • Name
    • When any Signable Document is completed (including access gating agreements)
  • Email
  • Link Name
  • Link Owner
  • Total Visit Duration
  • % (Visit) Completion
  • Content version
  • Account
  • Downloaded at
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