Single sign-on (SSO) in Dropbox DocSend

DocSend offers the option to log in securely through Okta, OneLogin, or Entra ID via SAML 2.0. As an added layer of security, DocSend also supports SCIM for user provisioning with both Okta and OneLogin.

To explore activating SSO for your account, please reach out to sales@docsend.com for information on upgrading to DocSend’s Enterprise plan. Once you’ve followed the steps outlined in their presentation, contact our support team with the necessary information in our email response to you.

OneLogin

For an in-depth, step-by-step instructional guide for including OneLogin as part of your company's account, please visit our presentation on Connecting OneLogin.

Okta

Okta provides a guide on how to configure SAML 2.0 for DocSend. Once you’ve followed the steps outlined in their article, contact our support team with the necessary information in our email response to you.

1. Contact our support team and request that they enable SAML 2.0 for your account.
2. The DocSend Support team will provide you with your EntityID and Reply URL (Assertion Consumer Service URL) value. 
3. In Entra ID, set the value of Identifier (Entity ID) and Reply URL (Assertion Consumer Service URL) that you received from DocSend Support team.
   

Managed accounts

Please contact your Customer Success Manager directly for more information on enabling SSO for your account. Not sure who your dedicated Customer Success Manager is? Reach out to our support team for more information.