Dropbox system requirements: an overview

Updated Dec 15, 2025

In this article

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The information in this article applies to all Dropbox users.

The Dropbox desktop app

To find your system requirements, choose the app or website you'd like to use and your operating system from the list below.

To run the Dropbox desktop app on a Windows computer (not in S mode), you need:

  • An NTFS-formatted hard drive
    • This applies to most modern computers and hard drives.

How to install the required Windows 7 update

If you’re using Windows 7, you’ll need a security update to keep Dropbox running correctly. The most secure way to install this is through Windows Update. Most newer Windows 7 updates already include the security patch (KB2533623).

Update through Windows Update:

  1. Click Start.
  2. Click Control Panel.
  3. Click System and Security.
  4. Click Windows Updates.
  5. Select Check for updates.
    • Many recent updates already include the required patch.

If you can’t update normally
If Windows Update doesn’t work, you can manually install the minimum required update (KB253363) from the Microsoft Update Catalog, and follow Microsoft’s installation instructions.

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Notes:

  • Dropbox supports ARM processors for the above Windows versions.
  • Dropbox doesn’t support Windows Server OS.

To run the Dropbox desktop app on a Mac computer, you need:

  • An HFS+ or APFS-formatted hard drive with extended attributes turned on.
    • This applies to most modern computers and hard drives.
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Important note: The Dropbox desktop app for Linux is changing. To continue enjoying the full desktop experience on Linux, you may need to meet additional requirements or download additional libraries.

To run the Dropbox desktop app on a Linux computer, you need:

  • A Dropbox folder on a hard drive or partition, formatted with one of the following system types:
    • ext4
    • zfs
    • eCryptFS (back by ext4)
    • xfs
    • btrfs
  • One of the following Linux distributions:
    • Ubuntu 64-bit: 18.04 or later
    • Fedora 64-bit: 28 or later
    • Dropbox doesn’t officially support other Linux distributions, but it may work on distributions that meet the following requirements:
      • GDK 2.24 or later
      • GTK 2.24 or later
      • Glibc 2.27 or later
      • 64-bit
      • A desktop environment (unless you’re running it in headless mode)
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Notes:

  • If your device doesn’t meet the operating system requirements, you may still be able to use the Dropbox desktop application but results may vary.
  • If you experience an issue and contact Dropbox Support without the correct system requirements for Linux, you'll be asked to use the correct system requirements.
  • Dropbox doesn’t support ARM processors for Linux.

The full Dropbox desktop app on Linux

You need to meet the minimum requirements to run the full Dropbox app on Linux, but you may also need to download additional libraries or extensions. Learn how to get the full Dropbox desktop app on Linux.
 

The headless Dropbox app

To run the Dropbox app using the command line only, you only need the Dropbox app essential requirements. You can then install the app and use the Linux Command Line Interface (CLI) to control it.

The Dropbox mobile app

To use the Dropbox mobile app on your Android device, you need:

  • Additional requirements
    • You must have 100 MB or more free space on your device.

Learn how to access your Dropbox account on an Android device.

To use the Dropbox app on an iOS device (iPhone and iPad), you need to use:

  • Additional requirements
    • You must have 150 MB or more free space on your device.

Learn how to access your Dropbox account on an iOS device.

The Dropbox app for Windows in S mode (Dropbox Lite)

To run Dropbox Lite on your device using Windows in S mode (the Universal Windows Platform) you need:

Learn more about the Dropbox app for Windows in S mode (Dropbox Lite).

The Dropbox website at dropbox.com

You can transfer and download files from dropbox.com using most modern browsers. However, dropbox.com works best on the two most recent versions of:

IPv6 addressing

The Dropbox desktop app supports networks that use IPv6.
 

Requirements:

  • An updated version of the Dropbox desktop app
  • A working DNS64/NAT64 gateway

Dropbox automatically detects the address protocol in use on the network. If your internal network uses IPv6 addresses, then the desktop application operates within this environment.
 

Dual-stack (or native dual-stack) IP implementation

With a dual-stack IP implementation where both IPv6 and IPv4 are available, Dropbox uses the IPv6 network by default. If IPv6 addresses are slow to resolve, the app defaults to IPv4.

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Note: LAN sync uses IPv4. If your network only supports IPv6, then you can’t use LAN sync.

Dropbox Paper on web

You can use Dropbox Paper on most modern browsers. However, it works best on the two most recent versions of:

Dropbox Paper mobile app

For iPhone and iPad:

For Android phone:

The Dropbox app for Infinite Office

The Dropbox app for Infinite Office is available in the Oculus App Lab. To run the app, you need to use an Oculus Quest 2 device.

For the best experience, always keep your device updated with the latest version of the Dropbox app, and run it on a device with at least:

  • 1 GB of hard drive space
  • 2 GB of RAM
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