How to set up Dropbox Dash

Updated Jan 19, 2024
warning icon

Dropbox Dash is currently a beta experience and is subject to additional terms.
 

Dropbox Dash is currently unavailable in the UK, the European Economic Area, Canada, and countries subject to US government sanctions.

Learn more about Dropbox Dash restrictions.

You can use Dropbox Dash to search across all your activity on your computer. You can locate files like Figma and Word documents, open Zoom meetings, view your websites and bookmarks, and more. 

Dropbox Dash system requirements

The current version of Dropbox Dash supports Windows 10, Windows 11, and macOS 10.15 or higher.

highlight icon

Notes: 

How to install Dropbox Dash

To search all your activity across apps on your computer, you need to download Dropbox Dash.

To download Dropbox Dash to your computer:

How to add Dropbox Dash to your browser

To include your online activity in searches, you need to install Dash as a browser extension.
 

To add Dropbox Dash to your browser:

  1. Bring up the Dropbox Dash window, if it’s not already open.
    • On Windows: Press control-e on your keyboard.
    • On Mac: Press command-e on your keyboard.
  2. Click + (plus sign) next to the the browser(s) you'd like to use. 
  3. Follow the steps provided.
  4. When you’ve added Dash to the browser(s) you'd like to use, click Next.
  5. Launch the Dropbox Dash window.
    • On Windows: Type control-e.
    • On Mac: Type command-e.

How to disconnect and delete Dropbox Dash

  • Before uninstalling the Dash app, complete the following steps to remove Dash access to your external applications:
  • Log in to dropbox.com.
  • Go to the Dash connectors page, then click the Connected tab.
  • Go to the Apps tab in your account settings.
  • Click Dropbox Dash.
  • Click Disconnect and follow the prompts on the screen.
  • If you installed the Dropbox Dash browser extension, remove the extension from your browser. Learn how to remove extensions from Google Chrome and Microsoft Edge.
     

Once you’ve removed all of the connected apps, permissions, and the browser extension, you can uninstall the Dropbox Dash desktop app. Follow the instructions for your device below.

  1. Open the Dropbox Dash desktop app.
  2. Go to Preferences.
  3. Click General.
  4. Click Reset and Quit
  5. Go to Add and Remove Programs and locate the Dropbox Dash Uninstaller.
  6. Run the uninstaller and follow the on-screen prompts.
  1. Open the Dropbox Dash desktop app.
  2. Go to Preferences.
  3. Click General.
  4. Click Reset and Quit
  5. Open Finder.
  6. Click Applications and locate Dropbox Dash.
  7. Either drag the application to trash or right-click on the Dropbox Dash icon and choose Move to Trash.
  8. Restart your computer.

Who can’t use Dropbox Dash?

Not everyone can use Dropbox Dash during the beta. Here’s a summary of how or why you might be restricted: 

  1. You’re logged out. 
    • Logged out users can log in to their Dropbox account or sign up for a new Basic account. You’ll then be redirected back to the Dropbox Dash page you were trying to access.
  2. You’re using an unsupported device.
    • Dropbox Dash can only be installed on Mac or Windows computers.
    • Note: Dropbox Dash is not currently available for mobile devices.
  3. Additional users that are restricted from using Dropbox Dash during the beta:
    • HIPAA teams, since Dropbox Dash is not HIPAA compliant yet.
    • Customer Success Manager teams, since your contracts may not cover beta products without individual legal approval.
    • Non-admin team members need to reach out to Dash support for permission before they can use Dropbox Dash.

Dropbox Dash is currently unavailable in the UK, the European Economic Area, Canada, and countries subject to US government sanctions.

highlight icon

Note: Restricted users will see the message: Dash isn’t available for your plan yet.

Was this article helpful?

We’re sorry to hear that.
Let us know how we can improve.

Thanks for your feedback!
Let us know how this article helped.

Thanks for your feedback!

Community answers

Other ways to get help