How to manage internal domains in Dropbox Protect

Internal domains tell Dropbox Protect which company domains are treated as internal. Protect uses up to 25 domains to organize owners, collaborators, and shared content as internal, external, or outside.

Use this setting if your organization has multiple company domains, subdomains, or if your internal domains have changed.

How to view your internal domains

1. Log in to Dropbox Protect. Learn more about accessing Protect.
2. Click your avatar (profile picture or initials) in the bottom-left corner.
3. Select Admin console from the dropdown menu. The admin console opens with the Protect section already expanded, and you'll see Settings under Products → Protect.
4. Find the Internal domains row under Security and click ✗ Edit.
5. Review your current domains and subdomains.
6. Click Cancel.

How to add an internal domain

1. Log in to Dropbox Protect. Learn more about accessing Protect.
2. Click your avatar (profile picture or initials) in the bottom-left corner.
3. Select Admin console from the dropdown menu. The admin console opens with the Protect section already expanded, and you'll see Settings under Products → Protect.
4. Find the Internal domains row under Security and click ✗ Edit.
5. In the Add domain field, enter your company domain (for example, yourcompany.com) and any additional domains.
   • If you have Microsoft OneDrive connected to Protect, Microsoft generated domains are automatically considered internal.
6. Click ☑ Add, then Save.

Tips for adding internal domains

When adding internal domains, keep the following rules in mind:

• Enter bare domains like “yourcompany.com” or “subdomain.yourcompany.com”
• Each domain can only appear once in the list.
• A maximum of 25 internal domains can be added.
• If you have Microsoft OneDrive connected to Protect, these Microsoft generated domains will automatically be considered internal:
  • yourcompany.sharepoint.com
  • yourcompany-my.sharepoint.com
  • yourcompany.onmicrosoft.com
  • yourcompany.sharepointonline.com
• Formats that aren’t supported:
  • URLs (for example, https://yourcompany.com)
  • Email addresses (for example, user@yourcompany.com)
  • Wildcards (for example, *.yourcompany.com)
  • The @ symbol on its own
  • Personal email domains (for example, gmail.com, yahoo.com, outlook.com)

How to remove an internal domain

1. Log in to Dropbox Protect. Learn more about accessing Protect.
2. Click your avatar (profile picture or initials) in the bottom-left corner.
3. Select Admin console from the dropdown menu. The admin console opens with the Protect section already expanded, and you'll see Settings under Products → Protect.
4. Find the Internal domains row under Security and click ✗ Edit.
5. Click X [remove] next to the domain you want to delete.
6. Click Save.