You can cancel a signature request at any time before all signers complete the request. If all signers have signed the document, you can delete the document instead.
To cancel a signature request:
On hellosign.com
- Log in to sign.dropbox.com
- Click Documents in the left sidebar.
- Hover over“⁝”(vertical ellipsis) next to the request you’d like to cancel.
- Click Delete pending.
On the Dropbox Sign Mobile app
- Open the Dropbox Sign mobile app.
- Tap See all to display all signature requests.
- Tap the request you wish to cancel.
- Tap the“⁝”(vertical ellipsis) in the top right corner.
- Tap Delete request.
- Tap Delete to confirm.
