View analytics in the Dropbox DocSend Dashboard

The DocSend Dashboard offers a high-level overview of visit activity across your account, giving you a quick look into recent visits, most engaged contacts, and recently active links. For best practices, see our analytics blog post and dedicated analytics help page.
 

Filters

You can filter up to five rows of data across the Recent visits and Most engaged contacts sections using the following filters: 

• Filter by content: Search for visits associated to specific team folder content.
• My visits: These are visits to any links you created. You will be the only one with access to this view. 
• Team visits: Shows the five most recent visits to links created by other users in team folders.
  • Note: Only admins and account owners on the Standard, Advanced, or Advanced Data Rooms plan can see team visits. 
• All visits: Shows the full list of personal visits with live updates; excludes team visits.
  • Note: This feature is available for everyone on the Standard, Advanced, and Advanced Data Rooms plans. 
• Date range: View visits from the last 30, 14, or 7 days.

Columns

Clicking on any of the columns will organize the corresponding data in either ascending or descending order.

• Time spent: See who spends the most or least amount of time on your documents.
• Time ago: See who most recently visited your document. 
• Visits: See who visits your content the most (or the least).
• Docs: See who accesses the most document (or least). 

Recent visits 

Depending on your plan type and user role, the Recent Visits section displays up to 5 rows of personal and team-wide visits across the entire account. This section includes information about the visitor, content, associated account, the visit date, and updates every hour. 

In this section, you can:

• Filter between My visits, Team visits, and All visits.
• Sort through most recent visits and time spent on each of those visits.
• Click on the visitor’s name to see more detailed information on the visit.
• Click on the account name to go to the visitor’s account detail page.
• Click on the document name to go to the document detail page.
• See when the visit occurred.

Most engaged contacts

The Most engaged contacts section focuses on visitors who have been most engaged with your content in the last 30 days. In other words, you can see which contacts visit your links the most relative to others. Please note that data updates every two minutes. 

In this section you can: 

• Filter between My visits and All visits. 
• Sort by visits, number of documents visited, and time spent on documents. 
• Copy the contacts email to your clipboard clicking the mail icon next to their name. 
• Click on the visitor’s name to see more detailed information on the visit.

Recently active links 

The Recently active links section focuses on links you created along with the associated accounts that have the most engagement over a 30-day period. It includes information on the account name, document, total visits for the link, and when the last visit occurred.

In this section, you can:

• Click on the account name to go to the account page.
• Click on the document name to go to the document page.
• See how many times the link was visited, as well as when the last visit occurred.

Visit Stats

This section summarizes the total visits across all of your links. Data is collected daily over a 30-day period, helping you understand when your content is viewed and engaged with the most.
 

A visit is tracked only when a visitor opens a document within a Space or signs an NDA before accessing a Space. If a visitor opens a Space link without signing an NDA or viewing a document, the visit isn’t tracked.