How to connect your individual Slack account to Dropbox Dash

Updated Dec 19, 2025

In this article

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Important: 

  • This article describes a new feature for customers connecting Slack to Dropbox Dash on or after Oct 1.
    • If you connected Slack to Dash before Oct 1 as an admin, or if you see “Slack - managed by admin” on your apps page, follow the instructions in this article

You can connect your Slack account to Dropbox Dash to make Slack messages and files searchable in Dash. With one click, you can view results in Dash or jump directly to the content in Slack.

You can also interact with the Dash AI app directly in Slack to ask questions, get summaries, or pull up relevant information from your connected content without leaving Slack.

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Notes:
  • You must be on one of the following Slack plans to connect Slack to Dash:
    • Slack Free
    • Slack Pro
    • Slack Business+
    • Slack Enterprise+
  • This integration uses Slack’s Real-time Search API, which offers enhanced search for Slack Pro, Business+ and Enterprise+ users. If you’re using Slack Free, you can expect basic keyword search for Slack in Dash. 
  • Messages sent by bots aren’t searchable in Dash.
  • An admin must first enable Slack in Dash for your team before before you can connect your individual account. Learn more about admin approval.

API permissions

When connecting your individual Slack account, Dash requests the following authorizations:

These permissions allow Dash to operate within Slack, respond to your direct messages, and link with your Dash account:

  • assistant:write  
    • Enables Dash to act as an AI app agent in your workspace
  • chat:write  
    • Allows Dash to send direct message replies
  • im:history  
    • Grants you access to your direct message history, used by Dash AI to answer questions
  • team:read  
    • Provides basic workspace info (name, domain, icon) to connect Dash to the correct workspace
  • users:read  
    • Fetches basic profile details (like display names) to identify message authors
  • users:read.email  
    • Securely matches Slack users with their Dash accounts using email

These permissions enable Dash to search your Slack content and display results within Dash:

  • channels:read / groups:read / im:read / mpim:read  
    • Provides context about message sources (public/private channels, DMs, group DMs)
  • files:read
    • Allows Dash to search and display Slack files that match your query
  • search:read.im / search:read.mpim / search:read.private / search:read.public  
    • Allows Dash to search messages across DMs, group DMs, private channels, and public channels that you have access to
  • team:read  
    • Lets Dash redirect you back into Slack when you click a search result
  • users:read / users:read.email  
    • Validates that your Slack account matches your Dash account securely

How real-time search integration works

After you connect Slack, Dash fetches search results directly from Slack on demand. This ensures your search results are always up to date.

How to connect your individual account to Dash

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Notes: 

  • Slack must be enabled by your admin before you can connect it to Dash. If Slack isn’t listed in your Apps, contact your admin. Learn more about admin approval.
  • You must use the same email in Dash and Slack to connect successfully.

To connect your individual Slack account:

  1. Log in to dash.ai.
  2. Click Apps near the bottom of the left sidebar.
  3. Under Slack, click Add to the right of the banner that reads “Complete setup: Connect your Slack account to access Slack results in Dash.”
  4. Log in to the Slack workspace that you want to connect.
  5. Review the permissions prompt, then click Allow.

You’ve now connected your individual Slack account to Dash.

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Note: You can also interact with Dash directly in Slack to ask questions, get summaries, and find relevant info. Learn more about AI apps in Slack.

Admins: How to enable Slack for your team

  1. Log in to dash.ai using your admin credentials.
  2. Click your avatar (profile picture or initials) in the lower left.
  3. Select Admin console.
  4. Click Apps
  5. Click the More apps tab. 
  6. Click Enable to the right of Slack.

Your team members can now connect Slack to Dash.

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