Automatic migration to Dropbox on File Provider

Updated Jul 24, 2025

When will the migration take place?

If you’re eligible for the migration, you’ll receive a notification informing you of the deadline for the update will occur. Clicking Got it on the pop-up will schedule your migration for that date.

You can also check this date in Preferences in the Dropbox desktop app. To do this:

Click ☑ (Dropbox) in your menu bar.
Click your avatar (profile picture or initials).
Select Preferences.
Select the Sync tab.

The date of your migration will appear under Dropbox folder updates. You’ll also receive reminder notifications before the migration is scheduled to take place.

Can I change the date of the migration?

You can’t change the deadline for the migration, but you can reschedule it to an earlier date that works for you. You can do this using the pop-up that will appear informing you about the date of the migration:

Click Manage update
Click Schedule at the bottom of the pop-up to open a scheduling window for the migration.
Choose the date and time for the update.
Click Schedule to confirm it.

You can also reschedule the migration in the preference page of the Dropbox desktop app. To do so:

Click ☑ (Dropbox) in your menu bar.
Click your avatar (profile picture or initials).
Select Preferences.
Select the Sync tab.
Click the dropdown next to Update now.
Select Schedule update from the dropdown.
Click Schedule in the pop-up.
Choose the date and time for the migration.
Click Schedule to confirm.

Note: You can snooze the update notification for 24 hours by clicking Snooze 1 day on the pop up. This won’t extend the deadline for the migration or change the scheduled date.

How long will the migration take?

The length of the migration will depend on how many files you have stored on your Dropbox account. The more files you have stored on your account, the longer it will take. On average:

Migrating with 10,000 files or less takes less than 10 minutes
Migrating with 100,000 files or less takes less than 30 minutes
Migrating with over 300,000 files takes over an hour

Note: These migration times are estimates, and your migration time may vary.

Once the migration begins, it will continue until it’s finished. If it’s interrupted for any reason, the migration will resume as soon as possible.

You’ll still be able to access your offline files during the update, but online-only files won’t be available until the migration is complete. Any edits you make to your documents won’t sync until after the migration.

Note: Any paired accounts will also be migrated at the same time as the primary account.