How to add your individual Microsoft 365 account to Dropbox Dash

Updated Oct 01, 2025

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This article applies to Dash self-serve and Dash in Dropbox preview users. If you’re an admin, you can connect your organization’s Microsoft 365 account by following the steps in this article. Once connected, everyone in your organization can search and access files in OneDrive for Business and SharePoint Online.

You can add your Microsoft 365 account to Dropbox Dash to search, find, and get answers from your files stored in your OneDrive for Business.

API permissions

  • Read user files: This permission allows Dash to read your files so that they can be discovered with Search or Chat. 
  • Read items in all site collections: This permission allows Dash to read sites you have access to so that Dash can fetch relevant files. 
  • Read all users' basic profiles: This permission allows Dash to read your basic user profile data to help identify you after authentication and personalize your Dash search results. 

How content syncing works

  • Content sync starts as soon as connection is made, allowing you to quickly search your data. This may take a few hours to several days based on the amount of content in your account. You’ll receive an email when syncing is complete.
  • Dash performs a sync of your Microsoft 365 content and permissions every 60 minutes.

How to add your individual account to Dash

  1. Log in to dash.ai.
  2. Click Apps near the bottom of the left sidebar.
  3. Click (add) next to Microsoft 365.
  4. Log in to the Microsoft 365 account you’d like to sync.
  5. Review the permissions prompt, then click Allow.
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Note: You may be prompted to request admin approval. In the pop-up window, enter your justification, then click Request approval.

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