Changing the date format when using Dropbox Sign for Salesforce

Updated Oct 08, 2026

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The information in this article applies to customers on Dropbox Sign Standard, Premium, Standard UI and API, and Premium UI and API plans.

By default, the date formatting on your Dropbox Sign account is set as MM/DD/YYYY.

How to change the date formatting on non-merge fields on Standard and Premium plans

You can change the date format for all of your documents and templates within the admin console for your team. As long as the connected member is part of the team, the changes should carry over to your entire Dropbox Sign team, and to the Salesforce templates and signature requests.

To change the date formatting:

  1. Log in to your Dropbox Sign admin account.
  2. Click your initials.
  3. Click Admin console.
  4. Click Settings.
  5. Click Signature requests. 
  6. Go to Default date format.
  7. Select your preferred option. 
  8. Choose who can change the date format by choosing one of the following options for Who can change this setting?:
    • each user
    • only team admins/managers
    • only org admins/managers

 

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Note: If you don't want your team to override these settings, check Lock default for team.

As long as the connected member for the Salesforce organization is on that team, the changes should carry over to the date formatting on your Dropbox Sign for Salesforce templates. 

How to change the date formatting on non-merge fields on Standard and Premium UI and API plans

You can change the date format when you're creating the signature request by clicking the Date field on the right side of the page.

How to change the date formatting on merge fields

To change the date formatting for merge fields on Salesforce.com:

  1. Go to the Dropbox Sign settings on Salesforce.
  2. Click General.
  3. Activate Format Merge Field by locale.

This setting lets merged dates follow the default location of the sender.

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