How to manage shared links in the Dash Protect and Control dashboard

Admins Updated Feb 13, 2026

In this article

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The information in this article applies to admins on Dropbox Dash for Business.

Links are shareable access points that let users interact with content, such as files, folders, or documents, without being added as direct collaborators. Because links can be broadly distributed, they play a key role in data access governance.

Admins can monitor active links shared across connected apps. This helps identify items with open access, such as public or company-wide links, and take action to reduce risk. By reviewing link types, permissions, and usage patterns, admins can align document access with company policies and protect sensitive information at scale.

Link types and permissions

Dash classifies links by who can access them and what they can do with the content. Admins can review link types and permissions to identify unintended exposure, such as public links with edit access, and take corrective actions.

Link types

Link types indicate who can access the item through the link:

  • Restricted: Only specific collaborators can access the item
  • Company: Anyone in your organization with the link can access the item
  • Public: Anyone on the internet with the link can access the item
  • Outside: Shared with an external domain
  • Guest: Shared with collaborators in your organization and specific external accounts that have been granted access (Microsoft files shared by adding the "Everyone" group only).
  • Targeted:  Shared with a defined group of accounts
  • External: Owned outside your organization and accessed internally via a public link
  • Unknown: Link type couldn’t be identified by the source app
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Note: Dropbox items may show link status as Unavailable.

Link permissions

Link permissions define what users can do once they access the item via the link:

  • Edit: Can modify content
  • Comment: Can comment but not edit
  • View: Can only view the content
  • Edit via parent/View via parent: Access inherited from a parent folder with a Company or Public link

How to view shared links

Dash helps admins monitor how content is shared across connected apps by showing all links in one place. This makes it easier to identify broad or unintended access, such as public or company-wide links, and take action to protect sensitive content.

You can view link-sharing details in two ways:

  • From the Protect and Control dashboard
  • From the details drawer of individual items

In both views, you can see:

  • Link type
  • Permissions
  • Direct link URL (if available)
  • Who the item is shared with
  • Whether access is inherited from a parent folder

View shared links on the Protect and Control dashboard

Use the Link type and Permissions columns on the Protect and Control dashboard to see how each item is shared. Apply preset or custom filters to narrow the results and focus on specific access types.

Learn how to use filters on the Dash Protect and Control dashboard.

View links for individual items

  1. Log in to dash.ai using your admin credentials.
  2. Click your avatar and open the Admin console.
  3. Select Protect and Control.
  4. Select a filter in the left sidebar.
    • Use Open company links or Open public links to quickly find links with broad access.
    • Use the Link type filter to view specific categories, such as Restricted, Guest, or Targeted.
  5. Click an item row to view details. 
  6. Click the Links section to see the details about the shared link.
  1. Log in to dropbox.com using your admin credentials.
  2. Click Admin console in the sidebar.
  3. Click Dash under the Products section to expand it.
  4. Click Protect and Control.
  5. Select a filter in the left sidebar.
    • Use Open company links or Open public links to quickly find links with broad access.
    • Use the Link type filter to view specific categories, such as Restricted, Guest, or Targeted.
  6. Click an item row to view details. 
  7. Click the Links section to see the details about the shared link.

How to add a link

To make content accessible to others in your organization or on the internet, you can add a Company or Public link.

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Note: Use caution when adding a link, as it may increase exposure to sensitive content.

  1. Log in to dash.ai using your admin credentials.
  2. Click your avatar and open the Admin console.
  3. Select Protect and Control.
  4. Select one or more items using the checkboxes.
  5. Click the Add link type (share) icon.
  6. In the Link type dropdown, select Company or Public.
  7. In the Permission drop-down, select Edit, Comment, or View.
  8. Type CONFIRM, then click Add.
  1. Log in to dropbox.com using your admin credentials.
  2. Click Admin console in the sidebar.
  3. Click Dash under the Products section to expand it.
  4. Click Protect and Control.
  5. Select one or more items using the checkboxes.
  6. Click the Add link type (share) icon.
  7. In the Link type dropdown, select Company or Public.
  8. In the Permission drop-down, select Edit, Comment, or View.
  9. Type CONFIRM, then click Add.

How to remove a shared link

To limit access to a link, you can remove it from an item.

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Note: Removing the link does not remove collaborator access. To fully remove access, stop sharing the link or use the remove collaborator action.

  1. Log in to dash.ai using your admin credentials.
  2. Open Protect and Control.
  3. Select one or more items.
  4. Click the Remove link type (remove link) icon.
  5. Select the link type you want to remove.
  6. Type CONFIRM, then click Remove.
  1. Log in to dropbox.com using your admin credentials.
  2. Click Admin console in the sidebar.
  3. Click Dash under the Products section to expand it.
  4. Click Protect and Control.
  5. Select one or more items.
  6. Click the Remove link type (remove link) icon.
  7. Select the link type you want to remove.
  8. Type CONFIRM, then click Remove.

How to remove all access from a link

You can remove all links and collaborators from selected items.

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Note: For Dropbox items without an owner, removing all access will make the item inaccessible and remove it from Protect and Control.

  1. Log in to dash.ai using your admin credentials.
  2. Click Admin console in the sidebar.
  3. Select Protect and Control.
  4. Select one or more items using the checkboxes.
  1. Log in to dropbox.com using your admin credentials.
  2. Click Admin console in the sidebar.
  3. Click Dash under the Products section to expand it.
  4. Click Protect and Control.
  5. Select one or more items using the checkboxes.

How to stop sharing a link

To remove all existing collaborators and links from an item, you can stop sharing a link.

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Notes:

  • Items that no longer have an owner or collaborator may become inaccessible.
  • For Dropbox items, admins can add collaborators back on the Dropbox Content tab.

How to add or remove a collaborator

Admins can add or remove collaborators from items in the Protect and Control dashboard. This includes internal users, outside domains, and personal accounts.

Note: Use caution when adding or keeping access for personal or outside collaborators. These accounts may fall outside your organization’s control.

Add a collaborator

  1. Log in to dash.ai using your admin credentials.
  2. Click your avatar and open the Admin console.
  3. Select Protect and Control.
  4. Select one or more items using the checkboxes.
  5. Click the Add collaborator (person) icon.
  6. Enter a name or email address in the Collaborator field.
  7. Type CONFIRM, then click Add.
  1. Log in to dropbox.com using your admin credentials.
  2. Click Admin console in the sidebar.
  3. Click Dash under the Products section to expand it.
  4. Click Protect and Control.
  5. Select one or more items using the checkboxes.
  6. Click the Add collaborator (person) icon.
  7. Enter a name or email address in the Collaborator field.
  8. Type CONFIRM, then click Add.

Remove a collaborator

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Note: Items without an owner or collaborator may become inaccessible in their apps. For Dropbox items, admins can add collaborators back on the Content tab.

  1. Log in to dash.ai using your admin credentials.
  2. Click your avatar and open the Admin console.
  3. Select Protect and Control.
  4. Select one or more items using the checkboxes.
  5. Click the Remove collaborator (person) icon.
  6. Select A single collaborator or A type of collaborator.
  7. Enter a name or email address in the Collaborator field.
  8. Type CONFIRM, then click Remove.
  1. Log in to dropbox.com using your admin credentials.
  2. Click Admin console in the sidebar.
  3. Click Dash under the Products section to expand it.
  4. Click Protect and Control.
  5. Select one or more items using the checkboxes.
  6. Click the Remove collaborator (person) icon.
  7. Select A single collaborator or A type of collaborator.
  8. Enter a name or email address in the Collaborator field.
  9. Type CONFIRM, then click Remove.

How to track changes in Action History

All link-related actions are recorded in the Action history. You can view the status, outcome, and any errors for each change made.

Learn how to use the Action history page in Dash.

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