The information in this article applies to all Dropbox users.
An X.509 certificate is needed to authenticate your identity and keep your data safe.
It usually comes from your identity provider and can come in a variety of formats. Dropbox only accepts .pem, .cer, or .crt.
The image to the right is a sample of an encoded certificate.
If your team members are seeing an error when trying to use single-sign on to log in, you may need to update your X.509 certificate. Learn how.
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Admins
If you're the team admin of a Dropbox team account, you can make other team members admins, too. Find out how here.
Keeping your organization's information safe is our top priority. Learn more about how to customize security to meet your business needs.
Learn how to enable automatic data classification for Dropbox. Protect information in team folders and receive data loss prevention (DLP) alerts.
Find our how Dropbox team users in the APAC region can choose to store their data on the Amazon Web Services cloud in Australia or Japan.
