How to change your email address on your Dropbox Sign account

Change the email address on your Dropbox Sign account

To change the email address you use to log in to Dropbox Sign:

1. Log in to sign.dropbox.com.
2. Click your avatar (profile picture or initials) in the upper-right corner..
3. Click Settings.
4. Click Profile.
5. Click Change email address.
6. Enter your new email address.
7. Scroll down to the bottom of the page and click Save.

Confirm your new email address

After you save your changes:

1. Open the confirmation email sent to your new email address.
2. Click Activate Address.
3. When you’re redirected to the Dropbox Sign log in page, log in with your old email address and password to confirm the change.

If your new email address is already in use

If you see an error that states the email address you’d like to use already exists, then you’ll need to:

1. Log in to the account of the email address you’d like to remove, then delete that account.

2. Log back in to the account that you’d like to keep, then update to the new email address by following the instructions above.
3. Check the inbox for your updated email address for a confirmation email.
4. Click Activate address in the confirmation email.
5. Enter your old email address and password to confirm the change.