How to use Dropbox Business

Dropbox is a home for all your work. You can store and share files, collaborate on projects, and bring your best ideas to life—whether you're working alone or as part of a team. 

With intuitive collaboration tools and advanced security features, Dropbox gives you everything you need to get work done on the go.

Let's get started with Dropbox Business.

Dropbox in the cloud

Dropbox securely stores your work online, in the cloud. You can save, access, and share your important content from anywhere, at any time, across any device.

When a file is stored in the cloud, you're no longer limited to your hard drive or a single device to access it. Everything you add to your Dropbox account is updated on dropbox.com and on any computer, phone, or tablet you have linked to your account. Make a change or delete a document? That’s reflected, too. Relax knowing that Dropbox always has your back.

Access your account

You can access your Dropbox account in 3 ways: the Dropbox desktop experience, dropbox.com, and the Dropbox mobile app

Get started by signing in to your account on dropbox.com. Then, install the apps on your computer, tablet, and phone to get the most out of your account.

Learn more

Keep an eye out for extra info on specific features. Just click wherever you see Learn More and you’ll find more details, step-by-step instructions, and help center resources, right on the same page.

Sign in with Dropbox Business

You should have received an email invite to join your Dropbox Business team. To get started, select Join your team from the invitation, and follow the prompts to sign up. If you didn’t receive an email, ask your IT department or Dropbox Business admin for help.

Join a Business Team.

How to sign in to your Dropbox account.

How to sign into your Dropbox account using Google Sign-in.

I'm having trouble signing in to my Dropbox account.

Dropbox desktop experience

The Dropbox desktop experience provides one organized place that brings work into focus and keeps you in sync—right from your desktop.

With features like descriptions, to-dos, comments, pins, and sharing tools, the desktop app lets you turn any folder into a connected workspace with Dropbox Spaces. Spaces help you track your work and collaborate even better.

With Dropbox, your desktop is also a place to organize your files, folders, and Spaces, create cloud content, share and collaborate with your team, and see your file activity and notifications. 

Dropbox desktop experience

How to: desktop app

1. Download the desktop app on your computer.
2. Once Dropbox is installed on your computer, you’ll see the desktop app as well as a Dropbox icon in the system tray (Windows) or menu bar (Mac) and a Dropbox folder on your hard drive.
3. You’ll be prompted to sign in with your Dropbox Business account credentials. You should use the same email address and password that you signed in with on dropbox.com (this will be the same for all your devices).

 

The Dropbox desktop app is available for Linux, Windows, and macOS operating systems. Find out more about using the desktop app with Windows 10 in S mode or on Linux.

Find more information on Dropbox compatibility with your operating system.

How to change desktop app preferences on your computer.

What to do if Dropbox won't install.

You can add nearly any kind of file to your Dropbox account in several ways. From the desktop app:

1. Drag and drop the file into the desktop app or the Dropbox folder on your hard drive.
2. Select the Dropbox folder when using the Save As option in most applications.

The Dropbox icon in the system tray (Windows) or menu bar (Mac) gives you quick access to recent files, notifications, and app preferences. Simply click the icon to see updates or change settings.

1. The For you tab shows a personalized list of your files, folders, and Dropbox Spaces including Your highlights, your Starred files and folders, and your calendar events and meetings.
2. The Recent tab shows files that were recently opened and/or edited.
- Toggle between You and Team to either see files that you recently edited or files that your team members recently edited.
3. The Notifications tab shows recent activity on your Dropbox files and files that have been shared with you. Notifications are also available as pop-ups on your desktop.
4. From the Dropbox icon, you can also:
- Search for content in your Dropbox account
- Create a web-based file in Dropbox Paper, Microsoft Office, or G Suite
- Open Dropbox Paper on your computer
- Open dropbox.com in your web browser
- Open the desktop app or Dropbox folder on your computer, depending on your settings
- Review and update your app settings and preferences

When you install the desktop app, a Dropbox folder is created on your hard drive. It works like any other folder on your file system, but any files you move or create here will be uploaded to the Dropbox cloud. 

To use the Dropbox folder in Finder or File Explorer instead of the desktop app:
1. Click the Dropbox icon in your system tray or menu bar
2. Click your profile picture or initials in the upper right corner.
3. Click Preferences….
4. Click the dropdown next to Open folders in: and choose Finder or File Explorer.

Dropbox mobile app

Stay connected to your team no matter where you are. The Dropbox mobile app makes it easy for you to access files from any phone or tablet linked to your account. See the latest comments from your coworkers, scan documents using your phone's camera, or even make files available for offline access.

If you already have the Dropbox app on your phone or tablet, simply sign in with your work account. If you don't have the app yet on your other devices, download it from dropbox.com/mobile, or your preferred app store.

How to: Mobile app

You can easily add many kinds of files to your Dropbox account right from your phone or tablet.

1. Open the Dropbox app on your Android or iOS device.

2. Open the folder where you’d like to store your files.

3. Tap + (plus)

4. Tap Create or Upload File.

5. Tap Upload File.

6. Tap Browse and find the file you’d like to upload.

7. Select the location where you’d like to save the file in your Dropbox account.

8. Tap Upload.

 

 

Easily upload, organize, and share your scans with the Dropbox doc scanner. You can even search for text within your scans thanks to optical character recognition (OCR).

Follow these steps to scan and save a doc from your phone:

1. Open the Dropbox app on your Android or iOS device.

2. Tap + (plus).

3. Choose Scan Document.

- On Android devices, you’ll need to select Allow when prompted

4. Take a picture of content you want to transform into a document. You can also select an existing image from the iOS Camera Roll.  Or on Android, tap the photos icon.

Learn more about how to use the doc scanner.

dropbox.com

You can manage your account preferences and view your files and activity in one place on dropbox.com. You can also add and share your stuff, get team updates, and access features like Paper and Showcase.

How to: dropbox.com

Once you’ve signed in at dropbox.com, adding files to your account is as easy as dragging and dropping from your computer’s file system. Or, just follow these steps to upload a file or folder from your computer:

1. Sign in at www.dropbox.com.

2. Navigate to the folder where you’d like to save your file or folder.

3. Click Upload files or Upload folder.

4. Navigate to the correct file or folder in your computer’s file system.

5. Click Open.

You can view and update your profile and account settings from any device at dropbox.com.

1. Sign in at www.dropbox.com

2. Click your avatar or profile picture at the top-right corner of the page.

3. Click Settings.

- The General tab is where you can can view and change your user information and email address, connect your personal and work accounts, and set preferences for language, date, and time. 

- The Plan tab shows you the type of Dropbox account you’re using, its status, and the amount of storage space you have available.

- The Security tab gives you options to run a security checkup on your account, change your password, and set up two-step verification. You can also see and manage the devices that are associated with your account.

- The Notifications tab lets you customize the email notifications you receive. You can choose whether or not you’re notified about things like file activity, devices and browsers, changes to Dropbox Paper docs, and news or tips from Dropbox.

- The Connected apps tab shows you which apps you have integrated with Dropbox and which apps are used to open files, have access to your Dropbox files, or have been given access to your account by your admin. You can also see contacts imported from your mobile devices and set defaults for opening Paper docs on your computer. 

Connect your accounts

Dropbox Business gets your team’s ideas flowing in a safe and secure location. As a team member, you can store, share, and collaborate on files in a work account that’s managed by your company admin. The admin manages users, team workflow, and all content in your company’s Dropbox Business accounts.

You can also link your personal Dropbox account to your work account and access all your files and folders from the same devices. Each account is independent, so you can separate personal and work content, but easily switch between them without having to sign in and out every time. 

How to: Connect Dropbox Business to a personal account

1. Sign in to dropbox.com with your new Dropbox Business account credentials.
 
2. Click your avatar at the top-right corner of the page.
 
3. Select Settings.
 
4. Click Connect under Connect your personal Dropbox.
 

 

Up next: Setting up your team space

Dropbox makes it easy to collaborate with your team. Learn how to set up your team space, share content, and access files, folders, and Spaces offline with your mobile device.