Admins: How to manage the team space for your team

Updated Apr 17, 2024
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This article describes a feature available to certain types of admins on Dropbox team accounts.

Certain types of admins can control the top-level folder structure for their team's account, as well as editing permissions and access to team folders. They can also access team members' personal folders from the admin console.
 

How to manage who can create top-level team folders

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Note: By default, everyone can create team folders on Business and Business Plus teams. Admins can change this top-level content management setting at any time from the admin console

To manage who can create team folders at the top level of the team space:

  1. Log in to dropbox.com with your admin credentials.
  2. Click Admin console.
  3. Click Settings.
  4. Scroll to the Content section.
  5. Click Top-level content management.
  6. Click the dropdown and select Everyone or Only admins.
    • Note: If this is set to Everyone, all team members will be able to create, rename, move, or delete top-level team folders.
       

How to manage access to a team folder

To manage who can view or edit a team folder: 

  1. Log in to dropbox.com with your admin credentials.
  2. Click Admin console.
  3. Click Content.
  4. Click "...” (ellipsis) next to the team folder name.
  5. Click Share with Dropbox.
    • To change permissions for a group or individual, click the user or group name. From here, you can click Remove to remove access completely, or click the dropdown to give edit or view-only permissions.
    • To control who else can manage permissions for the team folder, click the gear icon to manage who can be added to the folder, and who can add people to the folder. If this is set to Team members who can edit, team members with edit access to the folder will be able to add or remove people from the folder. If this is set to Admins Only, team members with edit access to the team folder won’t be able to add or remove people from the folder.
      • If the team folder was created by an admin, the Manage access setting will be automatically set to Only Team Admins. If the team folder was created by a team member, the Manage access setting will be automatically set to Team members who can edit.

How to create a top-level folder

If you’re an admin, learn how to create a team folder from the admin console

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Note: When a team folder is created, the person who created it chooses when they’d like to share the folder and who they’d like to share it with.

How to manage access to top-level folders

To manage access to a folder that’s at the top level of the team space:

  1. Log in to dropbox.com with your admin credentials.
  2. Click Admin console.
  3. Click Content.
  4. Hover over the folder you’d like to manage access to.
  5. Click Manage.
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Note: You’ll see a list of names and groups of everyone who can access this team folder.

  1. Click the dropdown next to the name of the person or group you want to change access for. From here, you can grant permission to Can edit or Can view the team folder. Or, you can remove permission entirely by clicking Remove. Click Remove again to confirm. You can also type the name of a person or group and click Add to add them to the folder.
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Note: Admins can also delete, archive, copy, and rename team folders.

How to access a team member's personal folder

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Team admins on Advanced, Business Plus, and Enterprise can access team member’s personal folders using log in as member or from the Content page. To access a team member’s personal folder from the Content page:

  1. Log in to dropbox.com with your admin credentials.
  2. Click Admin console.
  3. Click Members.
  4. Click the gear icon next to the team member you’d like to log in as.
  5. Click Log in as member.
  6. Click Log in to confirm.
  7. When you’re done, click Log out on the red banner at the top of the page.

Learn more about “log-in-as-member”.

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Note: For help with managing team folders, or to cancel your Dropbox team plan or trial, contact Dropbox Support.

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