Admins: How to manage the team space for your team

Certain types of admins can control the top-level folder structure for their team's account, as well as editing permissions and access to team folders. They can also access team members' personal folders from the admin console.

Learn more about team folders, personal folders, and the top-level folder structure.

How to allow team members to add team folders at the top level

Team admins on some accounts can choose if all members or only admins can manage team folders at the top level.

If this setting is set to Only admins, team members can’t create or manage team folders at the top level. But team members can add subfolders to team folders if they’ve been granted edit access.

To change this setting:

1. Log in to dropbox.com with your admin credentials.
2. Click Admin console.
3. Click Settings.
4. Under Content, click Top-level content management.
   • Note: If you don’t see this option, you can still set permissions for folders at the top level from the Content page.  
5. Click the dropdown and choose the right setting for your team:
   • Everyone: All team members can manage team folders at the top level.
   • Only admins: Only admins can manage team folders at the top level. Team members can’t add folders to this level of the space.
6. Click Save.

Notes:

• If you choose Only admins, you’ll use the Content page to add, delete, rename, or move content in the top-level of the team space. The Upload and Create buttons on the All files page will be grayed out.
• If you choose Everyone, you can either use the Content page, the All files page, or the desktop app to manage the top level of the team space.

How to create a team folder at the top level

From the Content page, you can organize the folder structure for your team. Team admins can also manage membership of any shared content. 

To create a team folder at the top level:

1. Log in to dropbox.com with your admin credentials.
2. Click Admin Console.
3. Click Content.
4. Click Create team folder on the right.
5. Create a name for this folder and click Create.
   • Check the box next to Automatically sync this folder to members’ computers, if you’d like.
6. Choose if you want everyone on your team to have access to this folder or only specific members.
7. Choose if members have Can edit or Can view access to the contents of the folder.
8. Click Add.

How to manage access to team folders at the top level

To manage access to a team folder at the top level:

1. Log in to dropbox.com with your admin credentials.
2. Click Admin Console.
3. Click Content.
4. Hover over the folder you’d like to manage access to.
5. Click Manage.
   • Note: You’ll see a list of names and groups of everyone who can access this team folder. 
6. Click the dropdown next to the name of the person or group you want to change access for. From here, you can grant permission to Can edit or Can view the team folder. Or, you can remove permission entirely by clicking Remove. Click Remove again to confirm. You can also type the name of a person or group and click Add to add them to the folder.

Note: Admins can also delete, archive, copy, and rename team folders.

How to access a team member's personal folder

Team admins on Advanced and Enterprise can access team member folders using log in as member or from the Content page. To access team member folders from the Content page:

1. Log in to dropbox.com with your admin credentials.
2. Click Admin Console.
3. Click Members.
4. Click the gear icon next to the team member you’d like to sign in as.
5. Click Sign in as user.
6. Click Sign in to confirm.
7. When you’re done, click Sign out on the red banner at the top of the page.

Learn more about “log-in-as-member”.