Downgrading your account
When you cancel your Dropbox team account, you’ll lose access to the team folder manager. This means you'll lose access to archived team folders. If there are team folders you don’t want to lose access to, we recommend you share every team folder in your account with the Everyone at [TEAM NAME] group.
To cancel or downgrade your Dropbox team account:
- Log in to dropbox.com with your admin credentials.
- Click Admin console.
- Click the dropdown beside Dropbox, under Products.
- Click Content.
- Click Archived and restore any team folders you want to maintain access to.
- Once restored, click the gear icon next to a team folder.
- Click Manage access.
- Add the Everyone at [TEAM NAME] group.
- Repeat for all of the team folders you restored.
If you want certain team members to lose access to team folders when you cancel, then share the team folder with a group other than Everyone at [TEAM NAME] (e.g. a group that only contains team members you want to access the team folder after canceling). This step is important because groups invited to a team folder can't be changed after you cancel.