Admins: How to use the team folder manager

The team folder manager is a tool for organizing team folder structure. Certain types of admins can also manage membership of team folders and any shared subfolders.

To access the team folder manager:

1. Log in to dropbox.com with your team admin credentials.
2. Click Admin console.
3. Click Content.

How to create a team folder

1. Log in to dropbox.com with your admin credentials.
2. Click Admin console.
3. Click Content.
4. Click Create team folder. 
   • This will create a new team folder at the top level. You can also choose to create a team folder within another folder. To do so, click a folder, then click New folder.
5. Create a name for the new team folder.
   • To not automatically sync this folder to members’ computers, uncheck the box.
6. Click Create.
7. Invite groups to the team folder by entering the group name. Learn how to set up groups.
   • Click the dropdown, then select Can edit or Can view.
8. Click Add.

How to manage access to a team folder

1. Log in to dropbox.com with your admin credentials.
2. Click Admin console.
3. Click Content.
4. Hover over the folder you’d like to manage access to.
5. Click Manage.
   • Note: You’ll see a list of names and groups of everyone who can access this team folder. 
6. Click the dropdown next to the name of the person or group you want to change access for. 
   • From here, you can:
     • Change permission to Can edit or Can view the team folder. 
     • Remove permission for a group or individual by clicking Remove. Click Remove again to confirm. 
     • Type the name of a person or group and click Add to add them to the folder.

Note: Admins can also delete, archive, copy, and rename team folders.

How to rename a team folder

1. Log in to dropbox.com with your admin credentials.
2. Click Admin console.
3. Click Content.
4. Click the "..." (ellipsis) icon by the team folder that you want to adjust.
5. Click Rename.
6. Change the name of the team folder in the text box.
7. Click Rename.

This name will change for all members of the team folder.

How to rename a subfolder in a team folder

1. Log in to dropbox.com with your admin credentials.
2. Navigate to the subfolder you'd like to rename.
3. Highlight the subfolder and choose Rename.
4. Change the name of the subfolder to the new name.
5. Click Enter.

The name will change for any member of the subfolder's parent folder. People who are not members of the parent folder will still see the old name.

How to archive a team folder

Archiving removes all members from the team folder and places the team folder in the archive tab.

1. Log in to dropbox.com with your admin credentials.
2. Click Admin console.
3. Click Content.
4. Click the "..." (ellipsis) icon by the team folder that you want to adjust.
5. Click Archive.

From the archive tab, click the gear icon beside any archived team folder to either:

• Restore the folder.
• Permanently delete the team folder.

Downgrading your account

When you cancel your Dropbox team account, you’ll lose access to the team folder manager. This means you'll lose access to archived team folders. If there are team folders you don’t want to lose access to, we recommend you share every team folder in your account with the Everyone at [TEAM NAME] group.

1. Log in to dropbox.com with your admin credentials.
2. Click Admin console.
3. Click Content.
4. Click Archive and restore any team folders you want to maintain access to.
5. Once restored, click the gear icon next to a team folder.
6. Click Manage access.
7. Add the Everyone at [TEAM NAME] group.
8. Repeat for all of the team folders you restored.

If you want certain team members to lose access to team folders when you cancel, then share the team folder with a group other than Everyone at [TEAM NAME] (e.g. a group that only contains team members you want to access the team folder after canceling). This step is important because groups invited to a team folder can't be changed after you cancel.