Connect and use the Dropbox app for ChatGPT

Q: How is my data handled by OpenAI?

ChatGPT retrieves your data only if you’ve connected your Dropbox account to ChatGPT, and if you ask ChatGPT to perform any action with your Dropbox data. ChatGPT will request your permission before making any changes to your data, such as adding new files, or creating share links.

Q: What Dropbox data is shared with OpenAI?

ChatGPT can:<ul><li>View and edit files and folders</li><li>Create and edit shared links</li></ul>ChatGPT can perform these actions only upon your request. ChatGPT won’t read data from your Dropbox account unless you specifically request it in a conversation.

Q: Will my Dropbox data be used to train OpenAI models?

Conversations in ChatGPT may be used for model training purposes per OpenAI’s policies. <a href="https://openai.com/policies/how-your-data-is-used-to-improve-model-performance/" target="_blank">Learn how your data is used to improve model performance by OpenAI.</a>

Q: Can government agencies request access to my data?

For data that is hosted on OpenAI's platforms, please see <a href="https://openai.com/policies/row-privacy-policy/" target="_blank">OpenAI's Privacy Policy</a> for more information on how, when, and with who that data may be shared.For data that is hosted on Dropbox's platforms, please visit our <a href="https://help.dropbox.com/transparency" target="_blank">Transparency Center</a> for more information on our commitment to your privacy and how we handle requests from government and law enforcement agencies seeking information about our users.

Q: Who owns the data generated through the Dropbox app for ChatGPT integration?

Users retain ownership of their data. <a href="https://openai.com/policies/row-terms-of-use/" target="_blank">Learn more about data ownership in OpenAI Terms of Use.</a> You can delete data within conversations. <a href="https://help.openai.com/en/articles/8809935-how-to-delete-and-archive-chats-in-chatgpt" target="_blank">Learn how to delete a chat in ChatGPT.</a>

Q: Is my data used only to fulfill my request, or for other purposes?

Your data is used to fulfill requests, however conversations in ChatGPT may be used for model training purposes per OpenAI’s policies. <a href="https://openai.com/policies/how-your-data-is-used-to-improve-model-performance/" target="_blank">Learn how your data is used to improve model performance by OpenAI.</a>

Q: Is any of my data stored after a session ends?

Yes, the data that appears in a conversation within ChatGPT is stored, unless you delete the conversation. <a href="https://openai.com/policies/row-privacy-policy/" target="_blank">Learn more about data retention in OpenAI Privacy Policy.</a>

Q: Can I opt out of data processing or logging?

ChatGPT can only access your information if you give permission when connecting the app. You can manage your access or disconnect Dropbox from ChatGPT at any time. <a href="/content/dropbox/www/en-us/help/integrations/chatGPT-app.html#Security-and-permissions">Learn how to disconnect Dropbox from ChatGPT.</a>Team admins can block the app for their organization.

Q: What permissions does the Dropbox app for ChatGPT require from my Dropbox account?

When you connect your Dropbox account to ChatGPT, ChatGPT can:<ul><li>View and edit files and folders</li><li>Create and edit shared links</li></ul>ChatGPT will request your permission before making any changes to your data, such as adding new files, or creating share links.

Updated Mar 26, 2026

How to connect your Dropbox account to ChatGPT

To connect your Dropbox account to ChatGPT:

Open ChatGPT and click Apps in the left sidebar.
Select Dropbox and click Connect.
Click Continue to Dropbox.
Click Allow.
- Note: If you have paired Dropbox accounts, select the account you’d like to connect, and then click Allow.
Log in to your Dropbox account.

How to use the Dropbox app for ChatGPT

To use Dropbox features directly in ChatGPT:

Open ChatGPT.
Click in the prompt box.
Click More, and select Dropbox.

What you can do with the Dropbox app for ChatGPT

You can ask ChatGPT to:

Summarize or analyze your files and folders in Dropbox: ChatGPT can securely access supported files, including PDFs, Word documents, spreadsheets, and presentations.
Save generated content to Dropbox: Save your results, such as briefs, summaries, or drafts, directly to your Dropbox account, turning chat responses into durable files.
- Note: ChatGPT can only save your results into text-based files. Supported file types are:
  - .txt
  - .md
  - .csv
  - .json
  - .xml
Generate Dropbox share links: Create view-only or edit links directly in the chat, so you can quickly share your work with others.
Preview your Dropbox files: Preview your Dropbox files directly in the chat. ChatGPT can show you a preview of your files through a view-only link. You can then choose to copy the view-only link, or open it in Dropbox.