How to buy on Dropbox Shop

Dropbox Shop is currently a beta experience and is subject to additional terms.

Dropbox Shop lets you buy images, videos, audio files, documents, or text files directly from Dropbox. Unless you purchase a view-only item, you don’t need a Dropbox account to buy items on Dropbox Shop. However, if you’re signed into your Dropbox account when you buy an item, you’ll be able to view that purchase in your purchase history.

How to buy an item on Dropbox Shop

To buy an item on Dropbox Shop:

  1. Open the link for the item you’d like to buy.
  2. Optional: If a seller has enabled the tip setting, you can click Add a tip to add a tip to your purchase.
  3. Click Buy. If the item is view-only, you must be logged into your Dropbox account to buy it. Learn how to create a Dropbox account.
    • Note: Some items are listed as Free. To download a free item, click Get for Free.
  4. Enter your name and email address.
  5. Enter your payment information.
  6. Click Pay
  7. Click Download content.
    • Note: If an item is view-only, click or tap its thumbnail to view it.

You’ll get an email with your receipt and a download link. You can click the download link to download your files at any time.

How to contact a Dropbox Shop seller

To contact a seller, email them using the email address on your receipt. If you have questions about an item or you want to request a refund, you can contact the seller via email. Their email address will be on your receipt.

How to view your Dropbox Shop purchases

You can view items you purchased on Dropbox Shop in your purchase history. To view your purchase history, sign in to dropbox.com and click Purchases in the left sidebar.

Note: If you don’t see a purchase in your purchase history, you may not have been signed in to your Dropbox account when you bought the item.

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