The Dropbox desktop application

The new Dropbox desktop experience

In fall of 2019, Dropbox launched a new desktop experience, which consists of a new desktop app, improvements to Dropbox in the system tray/menu bar, and the Dropbox folder in File Explorer/Finder.

With the new desktop experience, you can:

Click here for frequently asked questions about the new Dropbox desktop app.

Desktop app system requirements

The Dropbox desktop app is available to Dropbox users on Windows and Mac computers. 

Learn more about system requirements for the desktop app.

What’s included in the Dropbox desktop experience?

When you download and install the Dropbox desktop app, three things are added to your computer:

How to start using the new Dropbox desktop experience 

Once you’ve installed the Dropbox desktop app, you can open it just like any other application on your computer—through the macOS Launchpad or Windows Start Menu.

Open the desktop app when starting your computer

To set the Dropbox desktop experience to open automatically when you start your computer:

  1. Click on the Dropbox icon in your system tray or menu bar
  2. Click your profile picture or initials.
  3. Click Preferences.
  4. In the General tab, check Start Dropbox on system startup to open Dropbox in your system tray/menu bar and sync files and folders in your Dropbox folder to your account online, whenever you start your computer.
  5. Check Open the desktop app when starting Dropbox to open the desktop app on startup as well.

Open folders in the desktop app

You can choose for folders to open automatically in the Dropbox folder in Finder/File Explorer or the desktop app. To change that preference:

  1. Click the Dropbox icon in your system tray or menu bar
  2. Click your profile picture or initials in the upper right corner.
  3. Click Preferences….
  4. Click the dropdown next to Open folders in: and choose Finder/File Explorer or Dropbox desktop app.

What’s the easiest way to open the app from my desktop?

For easy access to the Dropbox desktop app from your desktop, we recommend:

Close the Dropbox desktop app and stop syncing

To close the desktop app, click the “x” icon in the corner of the desktop app. However, this will not quit Dropbox completely or stop your files from syncing to your Dropbox account. To quit completely:

  1. Click the Dropbox icon in your system tray or menu bar
  2. Click your profile picture or initials.
  3. Click Quit Dropbox.

Note: If you use a Mac computer and you right-click the Dropbox icon in your dock and click Quit, this only closes the desktop app, but doesn’t quit Dropbox completely or stop your files from syncing to your Dropbox account.

FAQs about the new Dropbox desktop app

Will the new desktop app change how my files are synced?

No. The new Dropbox desktop app won’t change the way your files are synced to your computer in any way. You can continue using the Dropbox folder in Finder (Mac) or File Explorer (Windows) exactly as you did before. You can even change your preferences to continue to open the Dropbox folder by default instead of the new desktop app.

Does the new Dropbox desktop app require any additional computer resources?

No. The system requirements for the Dropbox desktop app have not changed. If you’d like to reduce memory and processor consumption, you can choose to open your folders automatically in the Dropbox folder instead of the desktop app.

Can I go back to using the Dropbox folder in Finder/File Explorer?

Yes. The new desktop app doesn’t change your Dropbox folder in Finder/File Explorer. You can keep using it exactly as you did before. You can also choose for your folders to open in the Dropbox folder instead of the desktop app. 

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