The Dropbox desktop application

The Dropbox desktop app is available to all Dropbox users on Mac and Windows computers. Click this link to install the Dropbox desktop application.

The new Dropbox desktop app

In spring 2019, Dropbox introduced some new features, and is allowing early access to a new desktop application.

Note: After you’ve opted in to the new desktop app, you can’t opt out, but you can continue to use the Dropbox folder on your computer exactly as you did before in Finder (Mac) or File Explorer (Windows).

What's different about the new Dropbox desktop app?

The new Dropbox desktop app introduces:

  • A new surface that makes it easier to view, organize, and share your files
    • All users must opt in to use this feature
New file and folder features

New integrations

Will the new desktop app change how my files are synced?

The new Dropbox desktop app doesn’t change the way your files are synced to your computer in any way. You can continue using the Dropbox folder in Finder (Mac) or File Explorer (Windows) exactly as you did before. You can even change your preferences to continue to open the Dropbox folder by default instead of the new desktop app.



Stars, pins, notes, lists, to-dos, @ mentions, and links

You can continue to Write a comment on your files or view file Activity on the new desktop app just as you could before. However, now you can also add pins, notes, lists, to-dos, @ mentions, and links to your folders. They will appear for you and everyone else who opens that folder on the new desktop app, dropbox.com, and the Dropbox mobile app.

Notes:

  • If you see these options on your folder, but aren’t using the new desktop app, the owner of the file or folder is using it.
  • Web-based files (like Google Docs) can only be commented on on dropbox.com.

Star

You can continue to star folders for easy access on dropbox.com as you did before. In the new desktop app, starred folders will appear in the left side column under Starred.

To star a file or folder in the new desktop app:

  1. Open the new desktop app.
  2. Click a file or folder.
  3. Click the (ellipses).
  4. Click Star.

Pin

When you open a folder, you can pin any file to the top for easy access. Anyone who opens that folder will see the pinned file at the top in the new desktop app and on dropbox.com. 

To pin a file:

  1. Open the new desktop app.
  2. Click a file or folder.
  3. Click the (ellipses).
  4. Click Pin.

Notes, lists, to-dos, links, and @ mentions

When you open a folder, you can add notes, lists, to-dos, links, and @ mentions. Anyone who opens that folder will see these features in the new desktop app and on dropbox.com. 

To add notes, lists, to-dos, links, and @ mentions:

  1. Open the new desktop app.
  2. Click a folder. Its folder overview will open.
  3. Click the area at the top where you see Type notes, lists, to-dos, and links here and add your content.

Switch Dropbox to open in Finder or File Explorer instead of in the new desktop app

If you opted in to the new desktop app, you can continue to use the Dropbox folder in Finder (Mac) or File Explorer (Windows) exactly as you did before. You can also set your preferences to open Finder or File Explorer by default instead of the new desktop app. 

To return to using Finder or File Explorer as your default setting:

  1. Click the Dropbox icon in your system tray or menu bar
  2. Click your profile picture or initials in the upper right corner.
  3. Click Preferences….
  4. Click the dropdown next to Open folders in: and choose Finder or File Explorer.

Experiencing issues with the desktop application?

If you experience issues with the Dropbox desktop app, check that you have the right system requirements

If the Dropbox desktop app is failing to install, visit this article instead.

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