How to add Google Drive to Dropbox Dash

Updated Jul 03, 2025
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The information in this article applies to admins on Dropbox Dash.

You can add your organization's Google Drive account to Dropbox Dash to easily search for and find information about your content. With one click, you can receive answers on Dash or be directed to your content on Google Drive. By adding Google Drive to Dropbox Dash, you'll enable sync of your organization’s entire Google content with Dash.
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Note: The Google Drive account you add to Dash must have super admin privileges for Dash and Protect and control features to work correctly. Learn more about Google admin roles.

API permissions

When adding Google Drive, Dash requests the following authorizations:

  • Access your Google Drive: This permission lets Dash discover and index your files and folders, making your Google Drive content searchable within Dash.
  • View activity on your Drive files: This permission allows Dash to access your file activity, such as edits and shares, ensuring the most up-to-date information is available in search results.
  • View your email address: This permission helps Dash verify your identity and associate your Google Drive data with your Dash account.
  • View your basic profile info: This permission allows Dash to display your name and profile image for a more personalized experience, helping identify you across search and sharing features.
  • View your domain information: This permission allows Dash to identify your Google Workspace domain, which is used for organization-wide search and security controls.
  • View Google Groups in your domain: This permission allows Dash to access group memberships for sharing and to respect group-based access in search results.
  • View members of Google Groups: This permission enables Dash to recognize which users are part of which groups, ensuring proper permissions are reflected in search and sharing.
  • View your organizational units: This permission allows Dash to respect organization structure and apply correct permissions and filters based on your org unit in search results.
  • View users in your organization: This permission allows Dash to support searching, sharing, and filtering by user, improving collaboration features across your domain.
  • View audit reports for your domain: This permission grants Dash access to audit logs, helping support advanced analytics, security, and troubleshooting within the organization.

How to add Google Drive to Dash

 

Before you add Dash to Google Drive, log in to your Google Drive account. Once you’re logged in to Google Drive:

 

  1. Log in to dash.ai with your admin credentials.
  2. Click your avatar (profile picture or initials) in the lower left.
  3. Select Admin console.
  4. Click the arrow to expand the Dash menu options.
  5. Click the More Apps tab.
  6. Click Add next to Google Drive.
  7. Click Start.
  8. Click Open. 
    • You’ll be taken to admin settings in Google Drive, where the Dash app information will pre-fill in the required fields.
  9. Click Authorize in the Google Drive screen.
  10. Return to the admin console page on dropbox.com where you’ll see the Ready to Sync prompt.
  11. If you’d like to exclude specific drives from syncing to Dropbox Dash, click Select under Exclude content, then follow the steps in the section “How to exclude drives when adding Google Drive to Dropbox Dash”. Otherwise, proceed to step 12.
  12. Click Start syncing in the Ready to sync prompt. 

Your Google Drive content will start syncing immediately. This can take anywhere from a few hours to a few days, depending on how much content is in your account. Dash admins will receive an email when all content has been synced.

How to exclude drives when adding Google Drive to Dropbox Dash

 

To exclude specific drives from syncing during setup:

  1. After you’ve authorized Google Drive in Dash, click Select under Exclude Content in the Ready to sync prompt.
  2. Enter the identifier for the drive you want to exclude.
    • For personal drives, use the user's email address linked to the drive.
    • For shared drives, open the shared drive in a new window and copy the text after "folders/" in the URL. For example, in the URL "https://drive.google.com/drive/folders/123456789", the identifier is 123456789.
  3. Click Done.
  4. Click Start syncing in the Ready to sync prompt. 
     

To manage excluded drives:

  1. Log in to dash.ai with your admin credentials. 
  2. Click your avatar (profile picture or initials) in the lower left.
  3. Select Admin console.
  4. Click Dash in the left sidebar.
  5. Click Apps.
  6. Click Google Drive in the Your apps tab.
  7. Click  (edit) next to Excluded content.
  8. Add or remove drives:
    • To add a drive, enter the identifier for the drive you want to exclude.
      • For personal drives, use the user's email address linked to the drive.
      • For shared drives, open the shared drive in a new window and copy the text after "folders/" in the URL. For example, in the URL “https://drive.google.com/drive/folders/123456789”, the identifier is “123456789”.
    • To remove and sync a drive, click  (delete) next to the identifier.
  9. Click Done.

 

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Notes: 

  • If exclusion occurs after the initial sync, it may take a few hours to a few days to take effect in our systems, depending on the data size.
  • Dash only checks if the identifiers are structured correctly, not whether they’re correct or exist. Make sure they’re accurate before proceeding.
  • Excluding a drive only removes files owned by the user. Shared documents or those where the user is a collaborator, but not the owner, can’t be excluded.
  • You can exclude a user’s drive even if they aren’t a licensed Dash user.
  • Excluded content won’t appear in the Protect and control page. Learn more about Protect and control.

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