A Dropbox team can add an admin from another team to manage their own team. The new admin then becomes a "multi-team admin". The new admin, or "multi-team admin", will have all the capabilities of an admin from your own team, except:
- They can’t access the Billing or Help pages in the admin console
- They can’t log in to a team member’s account
Alternatively, learn how to give admin permissions to someone on your own team.
How to add (or remove) an admin from another team
Certain types of admins can send an admin request to someone on another team. To do so:
- Log in to dropbox.com with your admin credentials.
- Click Admin console in the left sidebar.
- Click Settings.
- Click the Account tab.
- Under Other, click Manage beside Trusted teams.
- Click Add a trusted team.
- Under Add a team admin from the trusted team, enter the email address of the admin you’d like to add.
- Choose Give multi-team admin access from the options below.
- Click Continue.
- Accept the terms by checking the box.
- Click Send request.
The other admin will receive a notification in their email sending them to the Trusted teams page where they can accept the request.
To remove the admin from your team, go to the Trusted teams page and click Revoke access next to their team name.
How to add (or remove) yourself as an admin for another team
For security purposes, you can’t add yourself as an admin for another team. Contact the other team’s admin and ask them to follow the steps to add you.
If you’d like to remove yourself from being another team’s admin:
- Log in to dropbox.com with the other team’s admin credentials.
- Click Admin console in the left sidebar.
- Click Settings.
- Click the Account tab.
- Under Other, click Manage beside Trusted teams.
- Next to the team you’d like to remove yourself from, click Remove team.